---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Integrated service and experience feedback management

# Integrated service and experience feedback management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage the experience and service feedback widgets according to your organizational need.
* **[Modify the experience flow feedback widget](https://www.servicenow.com/docs/T50yjNsRLx0a6nv5BX3ORQ)**   
  Customize the appearance of the experience flow feedback widget with the instance options.
* **[Modify the workflow feedback widget](https://www.servicenow.com/docs/hcrhq2z1JXFU1ZsF2bKfJA)**   
  Customize the appearance of the workflow feedback widget with the instance options.