---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Center for IT Service Management

# Employee Center for IT Service Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Employee Center for IT Service Management (ITSM) helps you improve the self-service capabilities and perform diverse admin and service management tasks from a dynamic unified employee portal.
Figure 1. Employee Center functionalities for IT Service Management

## Get started {#itsm-ec-landing__cf-app-landing-get-started}

|-|-|-|
| [ExploreEmployee Center with the IT Service Management suite enhances the service experience leveraging a unified portal environment.](https://www.servicenow.com/docs/NaeTMVRBk2JJbBdDI7nBpQ "Empower users with the operational efficiencies gained from greater self-service, actionable communications, and unified experiences.") | [ConfigureConfigure Employee Center for ITSM to enhance your portal experience and enhance your service delivery.](https://www.servicenow.com/docs/q0FbOuvlrtdhvQr9~Ofd5A "Leverage Employee Center for ITSM to provide an integrated and seamless experience to the employees, agents, and service managers.") | [UseUse Employee Center to enhance the IT Service Management experience for both admins and employees.](https://www.servicenow.com/docs/BVBm47nLepfhdqVvgo8N0A "Use Employee Center for ITSM together to reduce costs, deliver high-quality customer and employee experiences, and drive operational resilience.") |
[ ]

{#itsm-ec-landing__table_xns_mdm_s2c}

## Additional resources {#itsm-ec-landing__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the .
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
{#itsm-ec-landing__ul_ahs_c3m_3hc}