---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Authoring and managing employee communications

# Authoring and managing employee communications {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Content managers and admins use Employee Center Pro capabilities to create employee communications, assemble multi-stage and multi-channel campaigns, manage content requests, and measure impact.

|-|-|
| [Content PublishingCreate, manage, and publish multi-channel content with ease.](https://www.servicenow.com/docs/xWgSi_qWpDKDvznkpG2H6g "Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.") | [Content ExperiencesAdd your content to a multi-stage, multi-channel "campaign" for targeted employee engagement.](https://www.servicenow.com/docs/8kw2zexSIT6JCIVyfFLXGw "Campaigns offer a powerful content publishing tool that provides organizations with the ability to efficiently deliver targeted information to their employees. As a content manager, you can configure multiple channels to ensure content reaches the intended audience at the optimal time.") |
| [Content GovernanceEnd-to-end request, tracking, fulfillment, review, and approve capabilities to enable content requests from the greater org.](https://www.servicenow.com/docs/enwgXbRx4rUgrNbcpLLOtg "Content Governance provides a streamlined way for employees to ask for content to be created, track the progress, preview the content, and approve it before it is published.") | [Content AnalyticsMeasure the impact and success of your content.](https://www.servicenow.com/docs/FRfssgFOzYMIbhu1R_HZSA "Monitor and measure the impact of the content you provide through the Employee Center and in campaigns using Content Analytics.") |
[ ]

{#manage-emp-center__table_b4h_hzv_sdc}
**Related concepts**   

* [Setup employee communications](https://www.servicenow.com/docs/W8YHxk8qK0tGG8HxZ6n45g "Inform and engage your employees.")
* [Setup continuous improvement](https://www.servicenow.com/docs/ETk6QWEoJWJuWf8oWLtQyQ "Enhance efficiency and performance through feedback and analytics.")