---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Setup for integrating self-configured apps

# Setup for integrating self-configured apps with Microsoft Teams {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Prepare your environment to set up and configure ServiceNow for Microsoft Teams integrations using the self-configured app.
* **[Setup for integrating self-configured apps with Microsoft Teams for Employee Experience](https://www.servicenow.com/docs/DcrLhi~wPalcGzES90LGxg)**   
  Set up self-configured apps to integrate with IT, HR, and Universal Request through Microsoft Teams. Employees can interact with the agents from within Microsoft Teams to resolve their issues.
* **[Setup for integrating self-configured apps with Microsoft Teams for Agent Experience](https://www.servicenow.com/docs/1BERqQOTmUIRNegmFZh1jg)**   
  Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Microsoft Teams self-configured app environment.