---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Enable link unfurling

# Enable link unfurling {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable link unfurling in the manifest file to preview the content of the link shared
in the chat conversations.

## Before you begin

Role required: admin

## Procedure

1. Create and download manifest file.  
   Enable the link unfurling option in the Generic info tab while creating the manifest file.

   For more information, see [Create and download the manifest file for pre-published apps](https://www.servicenow.com/docs/R7k1enNrWBJr2PWQrEOJ~Q "Create and download the ServiceNow for Microsoft Teams manifest file from your instance to enable Microsoft Teams to use the ServiceNow for Teams app.").
2. Update the value of the ServiceNow for Teams app ID from Microsoft Teams admin center in your ServiceNow instance.  
   For more information, see [Update the app ID in the ServiceNow instance](https://www.servicenow.com/docs/G3ws5~mFvhwAQh_t8Lx7GA "Update the ServiceNow for Teams app ID from the Microsoft Teams admin center in your ServiceNow instance.").
{#unfurl-links-it__steps_ylc_dtg_j2c}