---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Using Employee Center for ITSM

# Using Employee Center for ITSM {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Employee Center for ITSM together to reduce costs, deliver high-quality customer and employee experiences, and drive operational resilience.
* [Using Employee Center](https://www.servicenow.com/docs/QkTZldOAE8RbBnCH7i8gGQ "Use the Employee Center portal to raise requests, work on to-dos, and search for information.")

  Get an overview of the functionality usage in Employee Center to leverage your IT Service Management experience.
* [Using Employee Center Pro](https://www.servicenow.com/docs/dQip6ibbhyhQD6FgU1uAgQ "Employee Center Pro extends the standard Employee Center capabilities and provides additional features. These features are focused on providing a unified information and engagement platform for your employees.")

  Get an overview of the functionality usage in Employee Center Pro to leverage your IT Service Management experience.
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