---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Using ServiceNow Add-in for Microsoft 365

# Using ServiceNow Add-in for Microsoft 365 {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the ServiceNow Add-in for Microsoft 365 to request catalog items or create incidents and cases directly from your emails.
* **[Get a custom add-in for Microsoft Outlook](https://www.servicenow.com/docs/zHhqzRhTGXT0JQvmqn6esQ)**   
  Get the custom add-in for your Microsoft Outlook client to use the features configured by your admin.
* **[Raise a request using the ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/y4r4tJI1wO3kVeFRE8ZBZQ)**   
  Open a relevant catalog item or form to raise a request with pre-filled information from your email.