---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create health and safety user records

# Create health and safety user records {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Create health and safety user records to track requirement statuses for all employees
and visitors.

## Before you begin

If the ServiceNow®
Customer Service Management (CSM) application is activated, you can also create health and
safety user records for consumers and contacts.
Role required: sn_imt_core.admin

## About this task

Health and safety user records are automatically created for users \[sys_user\] with activity or an assigned role in any of the following Safe Workplace suite and Emergency Response Management applications.

* Contact Tracing
* Emergency Outreach
* Employee Health Screening
* Employee Readiness Core
* Employee Travel Safety
* Health and Safety Testing
* Safe Workplace Dashboard
* Vaccination Status
* Workplace PPE Inventory Management
* Workplace Core

{#create-readiness-user__ul_cc2_3fq_ymb}Health and safety user records are also created for visitors who are invited through the Employee Readiness Core app.

Some users might not have activity or assigned
roles in the apps, so health and safety user records are not automatically created
for them. If you want to view the requirement status for these users, you can
manually create health and safety user records for them.

## Procedure

1. Navigate to AllEmployee Health and Safety StatusHealth and Safety Users.
2. Click New.
3. In the type field, select Visitor or Employee.  
   Note:  
   If you're creating a health and safety user record for a CSM consumer or contact, select Employee.
4. Select a value in the User or Visitor field.
   * If you're creating a record for an employee, consumer, or contact, select the user in the User field.
   * If you're creating a record for a visitor, select the visitor in the Visitor field.
   {#create-readiness-user__choices_w1v_bl5_ymb}
5. Select a value in the Working location type field.
   * If the user is reporting to your organization on-site full time, select Full time on-site.
   * If the user is reporting to your organization remotely full time, select Full time remote.
   * If the user is reporting to your organization part time remote and part time on-site, select Part time remote.
   {#create-readiness-user__choices_jqy_pcp_xqb}
6. Click Submit.  
   The Requirement status field is read-only and is updated after you submit the record.  
   The user or visitor is added to the Health and Safety User table \[sn_imt_core_health_and_safety_user\]. A record is created for the user or visitor in the Employee Health and Safety Requirement table \[sn_imt_core_employee_health_and_safety_requirement\] for each active requirement using the default status for the requirement.

## What to do next

You can view all health and safety user records by navigating to Employee Health and Safety StatusHealth and Safety Users. The Requirements status column shows the
user's or visitor's progress towards completing all active requirements. The value
is Cleared if they have fulfilled all active requirements.
The value is Not cleared if they are missing any
requirements.

You can also look up the requirements status for individual users or visitors by
navigating to Employee Health and Safety StatusView Employee and Visitor Status. The status page can be used during the health screening process for
entry to a location. For more information, see [Conduct a health screen for entry](https://www.servicenow.com/docs/liy5pOIVDYboZnFcfC29UQ "Use a health screen to verify a person's return requirement status to determine whether the person is able to enter the location.").

*[\>]: and then