---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create request from External Legal Service Center

# Create request from External Legal Service Center {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a request for a legal service from the External Legal Service Center. You can submit a request or save it in draft to submit later.

## Before you begin

Role required: sn_lg_ext_portal.ext_user

## About this task

Verify you have registered with External Legal Service Center before submitting a request for a legal service. For more information, see [Register with External Legal Service Center](https://www.servicenow.com/docs/LhBUP7xp4fKW2pthaq2YyA "To submit a request for legal services, register yourself with the External Legal Service Center.").

## Procedure

1. Navigate to the External Legal Service Center home page by accessing your instance URL and adding a /elp suffix.  
   For example, https://example.com/elp.
2. Log in with your user name and password.
3. From the Legal Services catalog, select the request type to be submitted.
4. Add Summary description.
5. **Optional:** Add Description.
6. **Optional:** Add attachments.
   1. Select Add icon (![Add icon]()).
   2. Add attachments using any of the following methods.

   {#lsd-ext-portal-submit-request__substeps_qkt_1zs_sdc}
   * Select Choose a file and select the file to be attached.
   * Drag files from your local computer into your browser window to attach them to the current record.
   * From your local computer, copy the files that you want to attach. Click inside the Documents box and paste the files.
   {#lsd-ext-portal-submit-request__choices_kxs_j1t_sdc}
7. Submit the request or save it as a draft.

   | Action | Steps |
   | Save as draft | Select Save as Draft. |
   | Submit the request | Select Submit. Note: On submitting a request you receive an email notification with the request details. |
   |-|-|

   {#lsd-ext-portal-submit-request__choicetable_ohy_5yk_sdc}