---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Targeted communications

# Targeted communications in Hiring Experiences {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Email communications and other targeted communications like campaigns provide efficient means of conveying important messages to different stakeholders.

* Create campaigns as the means of targeted engagement for both the internal and external applicants. For more information, see [Creating campaigns](https://www.servicenow.com/docs/8kw2zexSIT6JCIVyfFLXGw "Campaigns offer a powerful content publishing tool that provides organizations with the ability to efficiently deliver targeted information to their employees. As a content manager, you can configure multiple channels to ensure content reaches the intended audience at the optimal time.").
* Send personalized email communications to all your internal or external talent types from different access points within the Recruitment workspace. For more information, see:
  * [Send an email from a job requisition](https://www.servicenow.com/docs/mORWbU1ZYRFef19X6PLMTw "As a recruiter, send an email to your applicants on a job requisition and provide personalized details.")
  * [Send an email from a talent profile](https://www.servicenow.com/docs/MURw73FJgIduaCKh9_4KbQ "As a recruiter, send an email to different talent types providing personalized details.")
  * [Send an email from a talent pool](https://www.servicenow.com/docs/Bj5a23JFmAQkILHb7xNx1A "As a recruiter, send an email to a talent pool providing personalized details.")
  {#comms-campaigns-ta__ul_wsx_yt1_cgc}
{#comms-campaigns-ta__ul_z45_nbj_bcc}