---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure to-dos

# Configure Workday to-dos {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Store one-time configuration parameters to pull tasks from Workday into the
ServiceNow application.

## Before you begin

Role required: sn_hr_workday.admin

## Procedure

1. Navigate to AllWorkday Pull To-dosConfiguration Pull To-dos.  
   For information on the Pull to-dos report creation, see this [KB article](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=78c46dc7475b9a1048cb2920326d43aa).
2. On the form, fill in the fields:  
   {#config-w__table_a21_xq5_lnb__entry__2}

   | Field | Description |
   |-|-|
   | Workday to dos RAAS report name | Name of the report that is pulled from Workday. Note: Make sure you provide the exact name of the report for proper synchronization. |
   | Workday to dos report owner username | Owner of the report. Note: Make sure you provide the exact name of the owner for proper synchronization. |
   | Initial load start date time | Date and time from which you want to pull todos from Workday into ServiceNow. |
   | Load Interval | Interval in which you want to pull data, for example, in terms of days or months or hours. Example: For initial load, if you want to pull data from the last six months, then you can set the load interval as 15 days. Data is pulled from the last six months (in a set of 15 days) till the starting time captured in the Job Started at field in Job tracker. In case the data is large, an outbound call timeout error is displayed in ServiceNow. You must then decrease the load interval. If a schedule flow is run for every 12 hours, then data is always pulled till current time. |
   [Table 1. Workday Configuration Pull To-Dos]

   {#config-w__table_a21_xq5_lnb}

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