---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management
Release :
- brazil
ft:locale :
- en-US
ft:publication_title :
- Brazil Employee Service Management
ft:clusterId :
- emplsm
bundleId :
- emplsm
workflow :
- Employee
---
# Document template scripts
# Document template scripts {#ariaid-title1}
Release version: Brazil
Updated September 10, 2026
 3 minutes to read
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## Summary of Document template scripts
Document template scripts in ServiceNow enable dynamic modification of text within the body of HTML document templates.
These scripts allow you to perform tasks ranging from simple data displays, such as showing HR information, to advanced database queries.
By embedding a script tag formatted as${templatescript:scriptname}in an HTML template, you can reuse the same script across multiple document templates, enhancing efficiency and consistency.
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## Creating and Using Document Template Scripts
Scripts are created by navigating to **Document Templates \> Document Templates Script** . When embedded in an HTML template, these scripts dynamically populate content based on data from records such as HR contacts. For example, an `employeeemergencycontacts` script generates an emergency contacts list by querying the HR contact table and formatting the results into an HTML table that appears within the document.
The output of these scripts is automatically sanitized if the **Sanitize** option is enabled in the HTML template, ensuring security and data integrity.
## Advanced Features: Localization and Formatting
Document template scripts can reference the document template record itself to respect settings such as language and date format. APIs like `getDisplayValueLang` and `getByFormat` enable dynamic translation and date formatting based on the selected template language and date format. For instance, when the template language is set to German and the date format to `dd/MM/yyyy`, fields like priority, relationship, and dates in the generated document will appear appropriately localized.
## Practical Benefits for ServiceNow Customers
* **Reusable scripting:** Embed the same script across multiple templates to maintain consistency and reduce maintenance.
* **Dynamic content generation:** Automatically populate document sections such as emergency contacts with up-to-date data directly from ServiceNow records.
* **Localization support:** Ensure documents respect user-selected languages and date formats, improving communication clarity.
* **Security:** Automatic sanitization of script output protects against injection risks when enabled.
By leveraging document template scripts, ServiceNow customers can create highly dynamic and localized documents that reflect real-time data, improving efficiency and user experience in document generation workflows.
With document template scripts, you can dynamically change the text in the body of the
HTML template. Document template scripts allow you to perform simple tasks, such as displaying
HR data, and complex ones, such as making advanced database queries.
You can add a `${template_script:script name}` embedded script tag to the body of the HTML template, replacing script name with the name of the script you created. This makes it easy to use the same scripts in multiple document templates. You can create a script by navigating toDocument TemplatesDocument Templates Script.
Note:
The output of the HTML script is automatically sanitized when the Sanitize option is enabled in the HTML template. For more details, refer to the Sanitize field in [Configure an HTML document template](https://www.servicenow.com/docs/6SrVg8N7vpIe6qAlHAg7cA "Create or modify the document template with your unique company logo and audience criteria.").
## Example of how to create and use a document template script in an HTML template {#document-template-scripts__section_ffw_ftq_klb}
1. The employee_emergency_contacts script populates the emergency contacts list in an Employee Profile document.
(function runTemplateScript(target /*GlideRecord for target task*/ ) {
var getHeaderCell = function(label) {
return '| ' + label + ' | ';
};
var getDataCell = function(value) {
return '' + value + ' | ';
};
var html = '';
var hrTaskGr = new GlideRecord('sn_hr_core_contact');
hrTaskGr.addQuery('user', target.getValue('subject_person'));
hrTaskGr.query();
while(hrTaskGr.next()) {
html = html + '';
html = html + getDataCell(hrTaskGr.getDisplayValue('name'));
html = html + getDataCell(hrTaskGr.getDisplayValue('mobile_phone'));
html = html + getDataCell(hrTaskGr.getDisplayValue('relation_to_employee'));
html = html + '
';
}
if(!gs.nil(html))
html = 'Emergency Contact Information
' + getHeaderCell('Name') + getHeaderCell('Mobile phone') + getHeaderCell('Relationship') + html + '
';
return html;
})(target);
2. The employee_emergency_contacts script is called in an HTML document template by typing $ {template_script:employee_emergency_contacts} in the body of the Employee Profile HTML document template.
3. The Employee Profile HTML document template is selected on a case and the document template is generated with emergency contacts list as follows:
{#document-template-scripts__ol_a33_kl5_glb}
## Example of how document template script translates text in an HTML template {#document-template-scripts__section_kxn_35t_yyb}
Following is an employee_emergency_contacts script that populates the emergency contacts list in an Employee
Profile document.
`docTemplate` in this script references to the document template record, which helps in identifying the language and date format that are selected on the document template.
`getDisplayValueLang` is an API that helps in changing the language of dynamic tokens to the display language set in the Template language field in a document template.
`getByFormat` is an API that helps in displaying the date in the format set in the Template date format field in a document template.
(function runTemplateScript(target /*GlideRecord for target task*/, docTemplate /*GlideRecord for doc template*/) {
//Add your code here to return the dynamic content for template
var getHeaderCell = function(label) {
return '' + label + ' | ';
};
var getDataCell = function(value) {
return '' + value + ' | ';
};
var html = '';
var templateLang = docTemplate.getValue('language');
var templateDateFormat = docTemplate.getValue('template_date_format');
var hrTaskGr = new GlideRecord('sn_hr_core_contact');
hrTaskGr.addQuery('user', target.getValue('subject_person'));
hrTaskGr.query();
while(hrTaskGr.next()) {
var dob = hrTaskGr.getDisplayValue('date_of_birth');
var grDOB = new GlideDateTime(dob);
html = html + '';
html = html + getDataCell(hrTaskGr.getDisplayValue('name'));
html = html + getDataCell(hrTaskGr.getDisplayValue('mobile_phone'));
html = html + getDataCell(hrTaskGr.getElement('relation_to_employee').getDisplayValueLang(templateLang));
html = html + getDataCell(hrTaskGr.getElement('priority').getDisplayValueLang(templateLang));
html = html + getDataCell(grDOB.getLocalDate().getByFormat(templateDateFormat)
);
html = html + '
';
}
if(!gs.nil(html))
html = 'Emergency Contact Information
' + getHeaderCell('Name') + getHeaderCell('Mobile phone') + getHeaderCell('Relationship') + getHeaderCell('Priority') + getHeaderCell('Date of birth') + html + '
';
return html;
})(target, docTemplate);
Following is an example of how dynamic tokens are translated in an HTML doc template.
1. While configuring an HTML template, the template language is selected as German and date format is set to dd/MM/yyyy.
2. The HTML document template is referenced in an HR case.
3. When the agent previews the document, generates the attachment, or initiates document tasks for participants, priority and relationship fields are translated into the German language, and dates appear in the dd/MM/yyyy format.
{#document-template-scripts__ol_h5w_xmk_zyb}
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