---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Document Templates

# Document Templates {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

With the ServiceNow®
Document Templates application, you can create HTML and PDF document templates to
generate standard letters or documents. You can automate and simplify the process of filling,
signing, and reviewing a document online.  

Enable multiple participants to collaboratively work on a single document
:
    * Configure a document template.
    * Create specific tasks for specific participants such as sign, fill, or review.
    * Auto initiate tasks based on the order defined for the participants.
    * Notify participants about their assigned document tasks.
    * Preview the document at any stage during the information input process. Understand at what stage and with which participant is the action pending.
    {#document-templates-overview__ul_mv1_3q4_rcc}

Generate a PDF document
:
    * Configure a document template.
    * Preview a document template and generate a PDF document from it.
    {#document-templates-overview__ul_qdc_rq4_rcc}

|-|-|
| [Configure Plan and configure your implementation](https://www.servicenow.com/docs/jWhLaoSsrHW~jOUjuZH9YQ "Set up Document Templates to automate and simplify the process of filling, reviewing and signing a document online.") | [Use Automate and simplify the process of filling, signing, and reviewing a document online](https://www.servicenow.com/docs/caM7TSljje0vqWNrVJUHew "Learn how to use Document Templates.") |
| [Reference Get details about components like fields, tables, and properties](https://www.servicenow.com/docs/FDIXOp35GrAWk~AfOADx2g#reference-doc-templates "Reference topics provide additional information about Document Templates.") |   |
[Table 1. Get started]

{#document-templates-overview__doc-tem}

## Additional resources {#document-templates-overview__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
{#document-templates-overview__ul_ahs_c3m_3hc}