---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Collect employee input

# Collect employee input {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Collect employee input

ServiceNow's employee forms provide a streamlined way to collect or verify employee information without creating additional case records or adding new fields to existing tables.
These forms are questionnaires built using the survey designer, allowing HR teams to map employee responses directly to target table fields for seamless data updating.
Employee forms integrate with HR tasks and HR task templates, enabling efficient data collection as part of HR case management.
Show full answer Show less  

## Key Features

* **Employee Forms:** Questionnaires created via the survey designer that can map questions to target table fields; responses can be read-only or editable, with updates pushed back to the database.
* **Integration with HR Tasks:** Employee forms can be assigned through HR tasks with the task type set to *Collect employee input*, facilitating direct employee engagement.
* **HR Criteria Records:** Answers collected are stored in the Metric Result \[asmtmetricresult\] table, allowing the creation of HR criteria to query responses and trigger downstream lifecycle event activities.
* **Error Handling:** If errors occur during form updates, work notes are added to HR case and task forms. HR agents must manually update information and can review errors under HR Administration \> Employee Form Errors.

## Practical Application

Employees can be prompted to provide or verify critical information during HR processes such as onboarding. For example, new hires can disclose inventions via employee forms, and based on their responses, additional tasks can be automatically triggered to gather further details.

HR agents can create collect employee input tasks within HR cases, assign them to employees, and track responses efficiently. Employees complete these tasks through the Employee Center, ensuring smooth communication and data capture.

## Configuration and Next Steps

* **Create Employee Forms:** Build the form record, design questionnaires with the survey designer, and map questions to target table fields for data integration.
* **Create HR Criteria Records:** Define criteria based on employee responses stored in the Metric Result table to automate downstream HR activities.
* **Use in HR Tasks:** Assign employee forms as part of HR tasks or task templates to collect input effectively during case management.  
Collect employee input without creating additional case records or adding new fields to
existing tables with employee forms.

Employee forms are questionnaires built using the survey designer that you can use in HR tasks to verify or update information from employees. The information collected can be mapped directly to fields on a target table. You can
also use HR criteria to query answers for use in downstream processes, such as for lifecycle event activities.

## How to collect employee input {#employee-form-configuration__section_ifh_4kv_rhb}

Employee forms enable you to collect or verify information from employees. To use them, you must first create the employee form. Employee form questionnaires are built using the survey designer, and you can map questions from
the employee form to corresponding fields on a target table. The mappings allow you to auto-populate information onto the employee form, and that information can be read-only or editable. If editable, the updated values will be
pushed back to the corresponding table fields.

For more information, see [Create an employee form](https://www.servicenow.com/docs/2oxbFF6T2m~zsym1HGDWOw "Create or modify an employee form so that you can collect employee input. Configuration of the employee form is a three-part process. First, create the employee form record. Second, use the survey designer to build one or more questions for the employee form. Third, you can map questions from the employee form to corresponding fields on a target table.").

Once created, you can use the employee forms in HR tasks or HR task templates.  
Note:  
Make sure that the HR task type is set to Collect employee input.

* [Adding an HR task to an HR case](https://www.servicenow.com/docs/b3YqqYGqrMoDowM2lmJbdw "You can add, view, or work on HR tasks assigned to HR cases.")
* [Configure an HR task template](https://www.servicenow.com/docs/ZoiHKriy5Rp1~DcMJkKAlA "Create or modify an HR task template to automatically populate fields on the HR task form when that task is generated. You can configure an HR task template for an HR service or lifecycle event activity.")

{#employee-form-configuration__ul_igd_dc5_thb}

You can also use HR criteria records to query collected answers for use in downstream processes, such as for lifecycle event activities. Because questions on the employee form are built using the survey designer, the answers
collected are saved to the Metric Result \[asmt_metric_result\] table. You can use HR criteria records to query answers from that table to determine whether an activity should trigger for a particular user. For example, if on an
invention disclosure form, the new hire answers yes, then you can use that answer to trigger the creation of another task to collect details on the invention.

For more information, see [Create an HR criteria record for an employee form](https://www.servicenow.com/docs/_IQFTPqphP~J5Nb4QVRYAA "Create an HR criteria record for an employee form based on the employee answers stored in the Metric Result [asmt_metric_result] table.").  

## Gathering intellectual property information

As part of the onboarding process, you want to ask new hires if they have any inventions to disclose. If they do, you want to gather details on the invention. To collect this information, you need to create an employee form,
which is a questionnaire built using the survey designer. The questionnaire can include:

* New hire's manager
* New hire's business unit
* Do you have inventions to disclose?
* If yes, provide details on your invention.

{#employee-form-configuration__ul_dyn_pbb_b3b}

After you create the employee form, you can use the form in HR tasks to collect the information you need. The following GIF shows an example of an HR agent creating a collect employee input task for an employee, Eva Seahorn, as
part of an HR case.

The employee can then provide that information when they receive the to-do. The follow GIF shows an example of the employee, Eva Seahorn, then completing the collect employee input to-do in the Employee Center.

## Collect employee input error handling {#employee-form-configuration__section_gst_ykw_b3b}

If an error occurs when updating the employee form, a work note will be added to the HR case and HR task forms. Information not updated must be manually updated by the HR agent, and you can navigate to HR AdministrationEmployee Form Errors for further details on the error.
* **[Create an employee form](https://www.servicenow.com/docs/2oxbFF6T2m~zsym1HGDWOw)**   
  Create or modify an employee form so that you can collect employee input. Configuration of the employee form is a three-part process. First, create the employee form record. Second, use the survey designer to build one or more questions for the employee form. Third, you can map questions from the employee form to corresponding fields on a target table.
* **[Create an HR criteria record for an employee form](https://www.servicenow.com/docs/_IQFTPqphP~J5Nb4QVRYAA)**   
  Create an HR criteria record for an employee form based on the employee answers stored in the Metric Result \[asmt_metric_result\] table.

*[\>]: and then