---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Federal plugin

# Federal plugin {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow, Inc.
Federal plugin provides additional data elements for public sector customers that align with the Human Capital Information Model (HCIM). The HCIM is a set of data standards for Federal human capital management developed
by the Human Resources Line of Business (HRLOB) at the Office of Personnel Management (OPM).

This plugin is intended for the use of extending the tables such as HR Profile, Location, Position with additional fields and tables relevant to the Federal, State, and Local public sectors.

## Key benefits {#fed-view__section_ys3_cdh_k1c}

The following are some key benefits of the Federal plugin:

* Promotes interoperability by providing data structures that makes data flow seamlessly to and from agencies, or shared service providers.
* Provides additional data elements that are commonly used in services agencies provide to the government employees they service.
* Augments the delivered HR Service Delivery and ServiceNow AI Platform tables.

  For example, the default Locations table (cmn_locations) can be configured to include reference fields from the Duty Station table (sn_fedtables_duty_station), or the Duty Location can be
  added as a field to the HR Profile to display the GeoLoc of the employee's duty station.
* Offers prebuilt capability that allows for easier configuration of services and workflows and minimizes customization needs.

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Important:  
The tables installed with the Federal plugin are standalone. There are no dependencies between the HR Service Delivery tables and the Federal plugin tables, until the Federal plugin tables are included in the work stream.

## Get started {#fed-view__section_myq_rwd_14b}

|-|-|-|
| [Set up Federal plugin](https://www.servicenow.com/docs/9PZE8dWf76UkrRxPr0ijsQ#set-up-fed "Set up the Federal plugin.") Configure the plugin to get started | [Using Federal plugin](https://www.servicenow.com/docs/t_B3viyJM4X5rYGAvNqbSA "With the Federal plugin, promote interoperability between agencies or shared services and augment the delivered HR Service Delivery and ServiceNow AI Platform tables.") Use the plugin to promote interoperability between agencies or shared service providers. | [Federal plugin reference](https://www.servicenow.com/docs/80vtjS1IP~XyPF7ttHmyog#refer-fed "Reference topics provide additional information about tables in Federal plugin.") Get details about tables in the plugin |
[ ]

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## Additional resources {#fed-view__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
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