---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# HR Predictive Intelligence Workbench administration

# HR Predictive Intelligence Workbench administration {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

With the sn_piwb_hr_content.admin role, you can activate and configure the application
to meet specific requirements.  
* Configure Predictive Intelligence Workbench property settings, such as the minimum number of predictions for evaluating use cases that under perform and the minimum percentage of net automation to show an auto-trained model.
* Create a Predictive Intelligence Workbench user group and assign users necessary roles to move through the model implementation process.
* Configure notifications to alert Predictive Intelligence Workbench users via email when a new model is trained and ready for evaluation.
* Create use case templates and make them available to your Predictive Intelligence Workbench users.
{#hr-piwb-administration__ul_gf3_kln_slb}
* **[Activate HR Predictive Intelligence Workbench](https://www.servicenow.com/docs/WZQAUSYDI6__OWF9yPmBZw)**   
  You can activate the Predictive Intelligence Workbench HRSD content plugin \[com.sn_piwb_hrsd_content\] if you have the admin role.
* **[HR Predictive Intelligence Workbench notifications](https://www.servicenow.com/docs/9Us5FHUrtCy3jfcEi4EdPQ)**   
  HR Predictive Intelligence Workbench includes several email notifications that alert users throughout the use-case model implementation.
* **[Create an HR Predictive Intelligence Workbench user group](https://www.servicenow.com/docs/UygbkQXZGxq3NlzJEUaHcg)**   
  Create an HR Predictive Intelligence Workbench user group and add users or roles to the group to receive email notifications when the use-case model training and testing phase are complete.