---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Labor unions

# Labor unions {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Labor Unions to define the details about unions within your company.

You can use labor union data to track employee union membership so you can configure HR
conditions and criteria to target content and workflows for these employees.  
Defining a union includes:

* Defining local chapters
* Identifying union contacts
* Setting up employee union members so you can track and automate workflows and target content relevant to union representation
{#labor-unions__ul_c1j_mkk_npb}
* **[Create a labor union](https://www.servicenow.com/docs/Sr0uNbE582IBXhKw9uTHfQ)**   
  Create a union with details that identify it.
* **[Create a local chapter](https://www.servicenow.com/docs/2Ir0ldw8qlRyLIJU14nfWw)**   
  Use Local Chapters to set up and track the chapters of your union. Local chapters are children to labor unions.
* **[Create union contacts](https://www.servicenow.com/docs/k2efj0cZfW7S~yY02PtAGQ)**   
  Union Contacts track the people who work for a union or local chapter organization.
* **[Create employee union memberships](https://www.servicenow.com/docs/itJ9a2uE_D95K8kKM7oLjQ)**   
  Use Employee Union Membership to input and track your union employees. Creating union memberships allows you to gain visibility into employee membership through an HR profile and target content or tasks through HR criteria.
* **[Components installed with Labor Unions](https://www.servicenow.com/docs/Q7McmZGTXjvQG4Lc3~s_4w)**   
  Tables and roles related to the Labor Unions module.