---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Evaluate HR survey responses

# Evaluate HR survey responses {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

After you have collected responses to an HR survey, you can review the survey
responses and scorecard.

## Before you begin

Role required: sn_hr_core.manager, or sn_hr_core.admin

## Procedure

1. Navigate to AllHR AdministrationSurveysAll HR Surveys.
2. Select a survey to evaluate the responses.
3. Select the View Responses related link to review individual responses to each question and perform any of the following tasks.

   | Task | Action |
   | See individual responses for a metric (question) | Expand the metric group in the Metric Results list. |
   | View responses based on when the survey was taken | Personalize the Metric Results list to include the Created column, and add a filter using the condition builder. For example, to see all responses since the beginning of the month, add this condition: \[Created\] \[at or after\] \[\<select date\>\] |
   |-|-|

   {#t_EvaluateHRSurveyResponses__choicetable_rkp_nzm_ct}  
   If the survey was not submitted anonymously, you can see how users answered and follow up if necessary.
4. Select the View Scorecard related link to review the survey scorecard.  
   For more information, see [Satisfaction Survey Scorecard](https://www.servicenow.com/docs/zG1Zh0rsMULo9dqYim0t4w "Apply filters to refine the predefined HR satisfaction surveys results to analyse and gain insight into the survey.").
**Related concepts**   

* [HR surveys](https://www.servicenow.com/docs/MJ2ZYwRre1VzyGXiBm61_g "HR Surveys let users rate their satisfaction with HR case resolution, and provide management with feedback to improve HR processes.")  
**Related topics**   

* [Survey responses and results](https://www.servicenow.com/docs/access?context=c_SurveyResults&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
* [View a survey scorecard](https://www.servicenow.com/docs/access?context=t_ViewAScorecard&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)

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