---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use

# Using HR Service Delivery Advanced Integration with Workday {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Understand how you can use HR Service Delivery Advanced Integration with Workday to
process advanced employee information at ServiceNow.
* **[Time off request to Workday](https://www.servicenow.com/docs/8Zw4Tw3KxxV8xpgcWDzxfg)**   
  You can submit a time off request to Workday from Employee Center.
* **[Change legal name through Virtual Agent](https://www.servicenow.com/docs/qLB5FRYhAf6crnwLtKFrjA)**   
  Change your legal name change through Virtual Agent chat in Employee Center.
* **[Publish the VA topic template for legal name change](https://www.servicenow.com/docs/dyReJ_CRGnvMDbrbgplYeQ)**   
  Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).
* **[Report an issue with your payslip](https://www.servicenow.com/docs/GxrVbPTiJvFRRgm43X3kMQ)**   
  Report an issue with your Workday payslip from Employee Center.
* **[Now Assist Virtual Agent topics for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/XUgUXM3Gl5VTU5mc~g3r5g)**   
  You can use the Now Assist Virtual Agent topics in Employee Center to place requests, for example, apply for a time off or update your details from the Workday system in Employee Center.
* **[Use HCM AI agents for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/7vGndfvWreydSzEUPgfiVQ)**   
  Place requests to the Workday system using the HR Service Delivery AI agent collection.