---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a journey

# Create a journey {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Users that are managers and have Modifier \[sn_jny.writer\] permission create journeys
for employees and assign mentors to help with the journey.

## Before you begin

Role required: A user must manage other users to have access to create journeys.

## About this task

The user that creates a journey is the journey owner. Journey owners create, modify,
and manage all aspects of a journey.

## Procedure

1. From the Employee Center, select Journeys.
2. Select Create a new journey.  
   Journey templates have preconfigured journey configurations. Your organizations administrator creates and manages journey configurations.
3. Select a journey template to use an existing journey configuration or select Blank to create your own journey.
4. Complete the form to create a journey.  
   {#jny-dsgnr-create-journey__entry__2}

   | Field | Description |
   |-|-|
   | This journey is for | Name of the employee that this journey is for. |
   | Journey name | Descriptive name of the journey. |
   | Journey mentor | Mentors that you can select. You can also set the mentors' view or edit permission. You can add up to 5 mentors. |
   | Journey description | Details about this plan. |
   [Table 1. Let's start with a few details about this plan form]

5. Select Create journey.

## What to do next

Journey owners and mentors with permission can edit existing journeys.

* Add Journey Accelerator tasks to a Journey.
* Add Journey Accelerator stages to a journey.
* Drag stages and tasks within a journey to change the order.
* Add a mentor.
* Publish the journey.
* [Add recommended learning and
  quick links.](https://www.servicenow.com/docs/MuruEeM80H86YoiWEw6izw "Configure and manage recommended learning for employee journeys.")