---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Integrate

# Integrations for Journey designer app {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Extend the Journey designer application's capabilities by integrating other applications into the journey experience.{#jny-integrations__shortdes-jny-integrations}  
Integrating supported applications expands the features and capabilities of Journey designer. Supported applications have unique installation and configuration requirements. Supported integration applications can be installed before or after installing the Journey designer app.

* [Manager Hub](https://www.servicenow.com/docs/uxRAb~aWU~nVT8Z7a4vHCg "The ServiceNow Manager Hub increases managers self-service and proactive engagement with their team by providing insights and recommended actions for what's most urgent and important to drive team success. It enables managers to grow as leaders through curated and personalised resources.") v1.0.0 \[sn_mh\]
* [Microsoft Exchange
  Online spoke](https://www.servicenow.com/docs/access?context=ms-exch-online-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) v3.2.0 \[sn_ex_online_spke\]
* [Retry Handler Framework
  v1.0.1 \[sn_handler\]](https://www.servicenow.com/docs/access?context=retry-handler-frmwrk&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)

  The Retry Handler Framework is required when using the
  Microsoft Exchange Online spoke.
  {#jny-integrations__p_bg2_nfg_h1c}
{#jny-integrations__ul_ag2_nfg_h1c}
* **[Integrating Manager Hub with Journey designer](https://www.servicenow.com/docs/O~nY0ATbQzwYgS3IzJKRCQ)**   
  Integrate Manager Hub with Journey designer to facilitate daily activities among various cross-functional processes and departments, and automate processes such as new hire onboarding.
* **[Integrating Microsoft Exchange Online spoke with Journey designer](https://www.servicenow.com/docs/vcnzrPCbGg0oCnJcDIE9MQ)**   
  The Microsoft Exchange Online spoke integration with Journey designer is achieved with Journey Accelerator.
* **[Integrating HR Service Delivery Virtual Agent Conversations app with Journey designer](https://www.servicenow.com/docs/LR~M8qDtBFm7fY8X6KWBQQ)**   
  Install the HR Service Delivery Virtual Agent Conversations app to enable Journey designer to send actionable notifications as nudges to employees and managers on configured communications channels.