---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Journeys on Now Mobile

# Journeys on Now Mobile {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Journeys are created in the ServiceNow®
Journey designer application to help employees navigate multi-step transitions, such as
onboarding, maternity leave, or an interdepartmental transfer. The Now Mobile application enables users to perform journey-related tasks from the convenience of their mobile
device.

## Using Journeys on Now Mobile {#journeys-mobile-now__section_kmw_scd_3vb}

## Managers can

* View outstanding tasks and filter them by employee journey or priority.
* View and complete their own Journeys.
* View important information about outstanding journeys and drill down on details.

{#journeys-mobile-now__ul_och_nh4_hvb}  
Note:  
Managers can create journeys, add mentors, and publish the journeys in the Employee Center on desktop only.

## Mentors can

* View and complete their outstanding tasks.
* Receive notifications when they are assigned to an employee's journey.
{#journeys-mobile-now__ul_nch_nh4_hvb}

## Employees can

* View and complete tasks and training.
* Navigate through all of their tasks and milestones.
* Message their mentor or manager
* Search for help articles.
* Complete learning courses added by the organization or their manager.
* Receive notifications when a journey is created for them.
{#journeys-mobile-now__ul_pch_nh4_hvb}