---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure a restricted caller access privilege

# Configure a restricted caller access privilege {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure a restricted caller access privilege for the document templates application with a global scope to allow the legal matter application to perform read operations.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem ApplicationsApplication Restricted Caller Access.
2. Set the application scope.
   1. Select the Application scope icon (![Application scope icon]()).
   2. In the filter navigator, search for and select Document Templates.
   {#config-rca-privilege__substeps_e5n_tsf_5fc}
3. In the Restricted Caller Access Privileges page, select New.
4. Enter the following field values.  
   {#config-rca-privilege__table_isy_y2n_qfc__entry__2}

   | Field | Value |
   |-|-|
   | Source Scope | Global |
   | Application | Document Templates |
   | Source Type | Source Include |
   | Target Scope | Document Templates |
   | Status | Allowed |
   | Target Type | Table: Document Templates |
   | Description | Short description text. |
   [ ]

   {#config-rca-privilege__table_isy_y2n_qfc}
5. Select Submit.

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