---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Approve or reject a legal request or its attachment

# Approve or reject a legal request or its attachment {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Review a legal request or attachment and approve or reject it.

## Before you begin

You must have received an email notification with a link to the legal item for approval.

Role required:
approver_user and legal_user

## Procedure

1. Open the approval record from the email notification, Legal Counsel Center, Self-Service, or Employee Center portal.

   | Options | Steps |
   | From the email notification | Click the link in the email to open the record that needs approval. |
   | From Legal Counsel Center | Note: The request_fulfiller role is required to access Legal Counsel Center. 1. Navigate to AllLegal RequestLegal Counsel Center. 2. Click the list icon (![List icon]()). 3. In the Lists tab, under My Work, click Items Pending Approval. 4. In the Items Pending Approval list, click a record to open for approval. {#approve-reject-legal-request-attach__ol_qnb_drc_vrb} |
   | From Self-Service | 1. Navigate to AllSelf-ServiceMy Approvals. 2. In the My Approvals list, click a record to open for approval. {#approve-reject-legal-request-attach__ol_udc_dcl_trb} |
   | From Employee Center | 1. In the Employee Center portal, on the menu bar, click the My Tasks. 2. In the My To-dos list, click a record under the Open tab to open for approval. {#approve-reject-legal-request-attach__ul_qy1_rhn_trb} |
   |-|-|

   {#approve-reject-legal-request-attach__choicetable_ix4_gbl_trb}
2. Review the record and either approve or reject:
   * To approve the record, click Approve.
   * To reject the record, enter comments for rejection in the Comments field and click Reject.
   {#approve-reject-legal-request-attach__choices_xv1_jrj_lpb}
{#approve-reject-legal-request-attach__steps_fzd_vwn_trb}

## Result

The following table shows the result of approve and reject actions on the approval record.{#approve-reject-legal-request-attach__table_xst_hbd_hlb__entry__2}

| Approve | Reject |
|-|-|
| * The approval record's state updates from Requested to Approved. If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required. Note: If the approval was for an attachment of a legal request, the attachment cannot be deleted from the legal request. * Any approver who isn't added to Watch list in the legal request would lose access to the approved item. {#approve-reject-legal-request-attach__ul_ntj_3bd_hlb} | * The approval record's state updates from Requested to Rejected.If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required. * The rejection comments posted by the approver is added to the legal request's Activities section. * Any approver who isn't added to Watch list in the legal request would lose access to the approved item. {#approve-reject-legal-request-attach__ul_srb_kbd_hlb} |
[Table 1. Result of approving or rejecting a legal item]

{#approve-reject-legal-request-attach__table_xst_hbd_hlb}

* Any approver who isn't added to Watch list in the legal request would lose access to the approved item.
* Request fulfiller and collaborators get an email notification about the approval or rejection.
{#approve-reject-legal-request-attach__ul_lqg_vbc_ztb}

*[\>]: and then