---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure

# Configure Predictive Intelligence for Legal Service Delivery {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install and configure the Predictive Intelligence for Legal Service Delivery.

## Configuration overview {#lsd-PI-configure-landing__cf-config-parent-checklist}

* **[Activate Predictive Intelligence for Legal Service Delivery](https://www.servicenow.com/docs/7UaXaxinqbz4vg8Po~WbMw)**   
  You can activate the Predictive Intelligence for Legal Service Delivery plugin (sn_lg_pi) for Legal Service Delivery if you have the admin role.
* **[Train the classification solution to predict the subcategory for General Legal Request](https://www.servicenow.com/docs/SGAD57NKU8bBAU_UfTeaMw)**   
  Train the classification solution definitions to identify and predict an subcategory using short description and description for General Legal Request.
* **[Train the classification solution to predict the assignment group for General Legal Request](https://www.servicenow.com/docs/Ac6qozn6xzlY_CZFFmcsvQ)**   
  Train the legal request classification solution definition to identify and predict an assignment group using the short description, description and subcategory for General Legal Request.
* **[Train the classification solution to predict the subcategory for Ethics Complaint](https://www.servicenow.com/docs/LEJU4gVLVbekChVjR33Ohw)**   
  Train the legal request classification solution definition to identify and predict an subcategory using the description for an Ethics Complaint.
* **[Train the classification solution to predict the assignment group for Ethics Complaint](https://www.servicenow.com/docs/9DtEMtk_x3n4X5vZ3K7Pcw)**   
  Train the legal request classification solution definition to identify and predict an group assignment using the description and subcategory for an Ethics Complaint.
* **[Configure fields to be displayed in Activity stream](https://www.servicenow.com/docs/mecDc_lQAjYJZTyPyIrgOA)**   
  Configure fields to be displayed in the Activity stream.