---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View and track a renewal request

# View and track a renewal request {#ariaid-title1}

Release version: Brazil  
Updated September 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View the details of a renewal request from the Employee Center ticket page, and view the renewal history and contract details in the executed contract record after signing is complete.

## Before you begin

Role required: sn_lg_ops.legal_user and sn_cm_core.contract_user

## About this task

You can track a renewal request from its ticket page in the Employee Center. The ticket page is accessible to the requested-for and opened-by users who have the contract user role.

## Procedure

1. In the Employee Center, navigate to My Requests.
2. Open your submitted renewal request.  
   {#snlc-renewal-view-details__table_renewal-view-tabs__entry__2}

   | Tab | Description |
   |-|-|
   | Legal Contracts | Visible when the request state is Contract signed or Closed complete. Select the record to download the executed contract. If the contract is stored in OneDrive or Google Drive, it opens in the external storage viewer. |
   | Preview | Visible for own-paper requests that use internal storage. |
   | Contract Documents | Shows the contract document revisions for the request. |
   | Supporting Documents | Supporting documents in external storage open in OneDrive or Google Drive as read only. Documents in internal storage can be downloaded. |
   | Activity | Shows the activity stream and comments. You can add notes. |
   | Signatories | Shows internal and external signer details. |
   | Request Details | Shows all intake form fields that were completed on submission. |
   [Table 1. Renewal request ticket page tabs]

   {#snlc-renewal-view-details__table_renewal-view-tabs}
3. **Optional:** Track the activities in the request and add notes by selecting the Activity tab.
4. **Optional:** To cancel the request, select ActionsCancel Request.  
   You can cancel a request in the Draft, New, Work in Progress, Awaiting Review, Awaiting Approval, and Awaiting Signature states.

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