Configure Lifecycle Events employee requests

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Enable your managers and employees to open employee requests directly from Lifecycle events so that they don't have to create a new HR case or request.

    Before you begin

    Role required: sn_hr_le.admin or admin

    Procedure

    1. Navigate to All > Lifecycle Events > Administration > Manage Lifecycle Events.
    2. To add employee requests to the event, open a Lifecycle Event and click the Activity Sets tab.
    3. Navigate to Add New > Employee Request.
    4. On the form, fill in the fields.
      Table 1. Employee Request form
      Field Description
      Title Title that appears in the Action list menu in the HR case.
      Description Details about the request.
      Requester Person who has access to view and make requests.
      • Opened for: Person that the Lifecycle Events case was opened for.
      • Subject person: Person that is the subject of the LE case. (This person may or may not be the same person that the request was opened for.)
      Category Employee Requests category types.
      HR Service Requests and assistance that an HR organization provides its employees.
      Catalog Item Goods or services that are available for requests.
      Active Option that an employee or manager can select to make the request available.
      Blocks activity set completion
      • When selected, the employee request must be completed before an activity set is marked as completed.
      • If unselected, the activity set completes if all the underlying activities are complete regardless of whether the employee request is fulfilled.
      Activity Sets Sets of activities that the employee request is available in.
      Audience Specific groups of users that have access to the employee request. For more information about these groups, see Audiences.
    5. Click Submit.