---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure the rescind process for a lifecycle event

# Configure the rescind process for a lifecycle event {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Cancel and revert work done in a lifecycle event case with the rescind process.
Rescind activities can be defined to notify employees and departments when a case is
rescinded, trigger automated flows, and revert work already completed, such as the
provisioning of equipment or the setting up of a workplace.

## Before you begin

Role required: sn_hr_le.admin or sn_hr_le.activity_set_manager

## About this task

The rescind process enables you to cancel and revert work done in a lifecycle event
case. For example, if a new hire decides not to join the company or a job offer is
revoked, you can revert work done in the onboarding case.

## Procedure

1. Enable the rescind activity set.
   1. Navigate to Lifecycle EventsAdministrationManage Lifecycle Events, and open a lifecycle event record.
   2. Click the Activity Sets tab.
   3. Click Enable Rescind.  
      The rescind activity set displays on the right-hand side of the lifecycle event builder.  
      Note:  
      You cannot set an audience for activity sets that have a trigger type of Rescind.
   {#configure-rescind-for-a-lifecycle-event__substeps_n15_kv5_flb}
2. Add one or more rescind activities.
   1. Click Add to add a rescind activity to the rescind activity set.
   2. Fill in the fields on the form.  
      {#configure-rescind-for-a-lifecycle-event__table_tk3_mn2_jlb__entry__2}

      | Field | Description |
      |-|-|
      | Title | Name of the rescind activity. |
      | Description | Description of the rescind activity. |
      | Activity to rescind | Name of the activity to rescind. You can select any activity that is associated with the same lifecycle event type, with the exception of activity containers (you can select member activities) and other rescind activities. |
      | Activity type | Activity type of the rescind activity. Select one of the following activity types: * [Approval](https://www.servicenow.com/docs/gu8JSKQgxcW8YTh_FHbLew#configure-lifecycle-event-activity-approval "Configure a lifecycle event activity that is an approval. Approvals create a to-do for the specified approvers to approve or reject.") * [Employee activity](https://www.servicenow.com/docs/gu8JSKQgxcW8YTh_FHbLew#configure-lifecycle-event-activity-employee-task "Configure a lifecycle event activity that is a task for an employee. Employee tasks are assigned to the subject person of the lifecycle event case.") * [Fulfiller activity](https://www.servicenow.com/docs/gu8JSKQgxcW8YTh_FHbLew#configure-lifecycle-event-activity-fulfiller-task "Configure a lifecycle event activity that is for a fulfiller. Fulfiller activities are assigned to an agent or fulfiller in a department such as HR, IT, or Facilities.") * [Notification](https://www.servicenow.com/docs/gu8JSKQgxcW8YTh_FHbLew#configure-lifecycle-event-activity-notification "Configure a lifecycle event activity that is a notification. Notifications automate the sending of an email to the specified recipients.") * [Flow](https://www.servicenow.com/docs/gu8JSKQgxcW8YTh_FHbLew#configure-lifecycle-event-activity-flow "Configure a lifecycle event activity that uses a subflow.") * [Content](https://www.servicenow.com/docs/gu8JSKQgxcW8YTh_FHbLew#configure-lifecycle-event-activity-content "Configure a lifecycle event activity to schedule content. This activity type enables you to deliver relevant and tailored content to employees as part of the lifecycle event. For example, you can push company-related information or a first day at work banner to new hires as part of their onboarding.") * [Activity container](https://www.servicenow.com/docs/gu8JSKQgxcW8YTh_FHbLew#configure-lifecycle-event-activity-container "Configure a lifecycle event activity that is a container for a group of activities. This activity type enables you to manage the dependencies of activities within an activity set. You can use activity containers to order activities, in parallel or sequence, as well as configure multiple activity containers within an activity set.") Note: For this activity type, there is no Activity to rescind field at the container level. When configuring the rescind member activities, you can select the corresponding activity to rescind at the member activity level. {#configure-rescind-for-a-lifecycle-event__ul_ag5_bgk_zlb} |
      | Active | Option to activate the rescind activity for use. |
      | Owning group | Owning group that the rescind activity is associated with. |
      | Audience | Defines whether the activity should trigger for the lifecycle event case. You can apply one or more audience records. The subject person of the lifecycle event case must meet the conditions or criteria of all audience records for the activity to trigger in the case. If no audience record is selected, then the activity will always trigger for the case. Important: The rescind activity automatically inherits the audience of the underlying activity to rescind. If you clear or update the activity to rescind, the audience is also automatically cleared or updated. |
      [Table 1. Rescind Activity form]

      {#configure-rescind-for-a-lifecycle-event__table_tk3_mn2_jlb}
   3. Repeat the process as needed.
   {#configure-rescind-for-a-lifecycle-event__substeps_ymw_jv5_flb}

*[\>]: and then