---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View employee summary reports

# View employee summary reports {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the Employee Summary Virtual Agent topic in Employee Center to access employee contribution summaries, view consolidated profiles, and track employee progress.

## Before you begin

You must have one of the following plugins to view this topic:

* Manager Hub (sn_mh)
* Leader Hub (sn_egd_lh)
{#employee-summary-lh__ul_ztq_xgs_bfc}

Role required: sn_egd_lh.leader or sn_mh.manager_hub_user

## Procedure

1. Navigate to AllSelf-ServiceEmployee Center.
2. Select the Open chat window icon (![Open chat window]()).
3. Enter <kbd class="ph userinput">Employee Summary</kbd>.
4. Select the employee that you want to view the summary for.  
   Note:  
   You can view summaries only for your direct and indirect reports.
5. Select a start and end date from the calendar.  
   Note:  
   The duration between the start and end dates must not exceed one year.
6. Select Make changes if you want to make changes, otherwise select Looks good.

## Result

The Employee summary report is available to review. You can enter follow-up questions, or close the chat.

**Related concepts**   

* [ServiceNow Otto for HR Service Delivery (HRSD) integration with Enterprise Service Management Integrations Framework](https://www.servicenow.com/docs/hBCsGdVQHouc38LVwPj_fQ "Enable employees to complete actions in third-party Human Capital Management (HCM) systems with ServiceNow Otto Virtual Agent topics in Employee Center.")  
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*[\>]: and then