---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Scope KB readiness checks to HR knowledge

# Scope KB readiness checks to HR knowledge {#ariaid-title1}

Release version: Brazil  
Updated October 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Limit the Knowledge Base and Content Readiness checks to HR knowledge articles so the results are faster to generate and more relevant.

## Before you begin

Role required: admin  
You will need the system ID for each knowledge base category that you want to include. To find the system ID, do these steps:

1. Navigate to AllHR AdministrationKnowledge ManagementAll Articles.
2. Select the category.

3. From the additional actions menu, select Copy sys_id.

{#scope-kb-readiness-checks__ol_sdr_ld3_blc}

## About this task

By default, the Knowledge Base and Content Readiness checks run on every knowledge article in the instance. A warning icon next to the Knowledge Base \& Content Readiness section shows that no category filter is
applied.

## Procedure

1. Navigate to AllSystem DefinitionScript Includes.
2. Locate the `hrAIA_ReadinessSnapshotUtilsSNC` script.
3. In the scripting box, locate `KB_CATEGORY_SYS_IDS`, where you can specify the HR knowledge base category.
4. Select Update.

## What to do next

Continue to [Check data readiness](https://www.servicenow.com/docs/dxN_R8pf7RMOdlg6flFpbw "Review a snapshot of your HR data health to find gaps before you deploy AI agents. The HR Data Readiness Dashboard scores 32 metrics across six readiness areas. Each metric is flagged red, yellow, or green. Use the results to decide what to fix before you configure AI agents.")

*[\>]: and then