Now Mobile experience for Employee Center

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The Employee Center mobile capabilities enable employees to stay connected regardless of when, where, and how they are working.

    Install the Now Mobile application from ServiceNow Store to install the default taxonomy for the Employee content store application. This application auto-assigns the Employee taxonomy to the Mobile Employee Service portal (MESP) record.

    Curated experiences on Now Mobile

    The following are the features that are delivered to give you a curated experience on your mobile device.
    Help Center
    Unifies the help content, such as requests and articles across multiple departments.
    Help center tab displays on Now Mobile home page.
    Popular topic section
    Displays up to six popular topics based on content popularity.
    Popular topic section displays on Now Mobile home page.
    Browse experience
    Displays the first 10 root topics for the taxonomy associated to the MESP portal record.
    Browse all topics section displays on Now Mobile home page.
    Employee Profile on Now Mobile
    You can view the employee profile details, such as, About, Bio, Personal information, and Employment details on Now Mobile.
    Mobile view of employee profile
    Quick links
    Use the helpful quick links available on the home page.
    Quick link section displays on Now Mobile home page.

    For more information on configuring for Employee Center, see Configuring Employee Center for mobile.