Configure a list menu to display in the Learning tab in Workforce Optimization for HR

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Add list or list categories to modify the list menu for Coaching with Learning in the Coaching application in Workforce Optimization for HR.

    Before you begin

    Important:
    This feature is available with the Workforce Optimization for HR Configurable Workspace from the ServiceNow Store. To enable this feature, see Activate Workforce Optimization for HR.

    Set the map application scope to Coaching With Learning. For information on how to set the scope, see Set map application scope.

    Role required: sn_hr_wfo.admin

    Procedure

    1. In the application navigator, enter sys_ux_list_menu_config.list.
    2. Click Learning list record.
    3. Under UX list category, click New.
    4. On the form, fill in the fields:
      Table 1. List category form
      Field Value
      Title Enter the name of the list category.
      Description Enter a short description about the list category.
      Order Enter a value to set the position of the list category in the current list.
      Active Select the check box to make the list category visible.
    5. Click Submit.
    6. Under UX Lists, click New to create lists under that list category.
    7. Enter the following field values.
      Table 2. UX list category form
      Field Value
      Title Enter the name of the list.
      Table Select the table for the data that you want to display in the list.
      Configuration Select Learning List.
      Columns Select the columns that you want to display for the table.
    8. Click Submit.
    9. Click Update.