Create an on-call shift

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create on-call shift.

    Before you begin

    Role required: sn_hr_wfo.admin

    Create a shift plan. Create a shift plan

    Procedure

    1. Click On-call shift.
    2. In the Name field, enter a name for the shift.
    3. From the Group field, select a group that you want to assign for the shift.
    4. Select the time window for the shift.
      1. In the Start Time field, enter the time of day when you want to start the shift.
      2. In the End Time field, enter the time of day when you want to end the shift.
      3. From the Time Zone menu, select the time zone of the users that you want to allocate to the shift.
    5. Select the days of the week for which you want to add this shift.
    6. Click Save.