Create single or multiple calendar providers with Microsoft Exchange Online

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • For the Microsoft Exchange Online provider, configure single or multiple calendar providers.

    Before you begin

    You must have Microsoft Exchange Online spoke version 3.2.4 or later installed.

    Important:
    Multi-provider is not supported or is not the same as Exchange hybrid configurations.
    For strict mode:
    • Ensure that every delegated user (in the calendar provider) has a different connection & credential alias, connection, and credential records. However, you can reuse the same OAuth Entity profile in all the credential records.
    • While performing the Get OAuth token action for each credential, you must be prompted for credential. When asked, specify the delegated user email credentials.
      Note:
      If you are not prompted for the credential, it may use the credential of the logged-in user on the same browser, which is incorrect. You must close the browser and refresh to be prompted about the credentials.

    Role required: admin

    Procedure

    1. For normal mode user:
      1. Configure Connection and credential alias for Microsoft Exchange Online using the default credentials and connections or Create your own connection and credential alias for Microsoft Exchange Online.
      2. Create multiple calendar providers and specify the alias. Configure Microsoft Exchange Online calendar provider
    2. For delegated user:

    Result

    Multiple providers are created for a single provider.