Create your own connection and credential alias for Microsoft Exchange Online

  • Release version: Australia
  • Updated March 23, 2026
  • 2 minutes to read
  • Configure your own connection and credential alias for Microsoft Exchange Online if you do not want to use the default connection and credential aliases provided by the application.

    Before you begin

    Ensure that the application scope is set to Microsoft Exchange Online Spoke. Otherwise, do the following:
    1. Select the Application scope icon (Application scope icon.) on the top-right corner of your Employee Center homepage.
    2. In the drop- down, select the option consisting Application scope:.
    3. In the filter navigator, search and select Microsoft Exchange Online Spoke.
    4. Refresh the page.

    Role required: admin

    About this task

    Create your own connection and credential alias, if you do not want to use the default alias. If you want to use the default alias, refer to Configure Connection and credential alias for Microsoft Exchange Online using the default credentials and connections.

    Procedure

    1. Navigate to All > Connections & Credentials > Connection & Credential aliases.
    2. Select New.
    3. On the form, fill in the fields.
      Table 1. Connection & Credential Aliases form
      Field Description
      Name Name for the connection and credential alias.
      ID The field is automatically generated after you save the form based on the specified Name.
      Application Ensure that the application is set as Microsoft Exchange Online Spoke
      Parent alias Select sn_ex_online_spke.Microsoft_Exchange_Online.
    4. Select Submit.
      The Connection and Credential alias record is created.
    5. Create an OAuth 2.0 credential to use in the newly created connection and credential alias record.
      1. Navigate to All > Connections & Credentials > Credentials.
      2. Select New.
      3. Select OAuth 2.0 Credentials.
      4. On the form, fill in the fields.
        Table 2. OAuth 2.0 Credentials form
        Field Descriptions
        Name Name of the credential. Provide a unique name to differentiate from the default credentials provided by the application.
        Active Option to activate the credential.
        OAuth Entity Profile Select the default OAuth entity profile that was generated when you performed the application registry in Set up OAuth connection with Microsoft Exchange Online.
        Applies to Specify how you want to apply to the MID servers.
        Order Order for the credential.
      5. Select Submit.
        The credential record is created.
      6. Open the credential record that you created.
      7. On the form, select Get OAuth Token.
        On the Microsoft window that opens, enter your credentials.
      8. Select Update.
    6. Configure connection for the connection and credential alias.
      1. Navigate to All > Connections & Credentials > Connection & Credential aliases.
      2. Select the connection and credential record that you created in the initial steps.
      3. On the form, in the Connections related list, select New.
      4. On the form, fill in the fields.
        Table 3. HTTPs Connection form
        Field Description
        Name Name of the connection.
        Credential Select the credential record that you created in Step 5.
        Connection alias The field is automatically set with the connection and credential alias.
        Connection URL Enter https://graph.microsoft.com
      5. Select Submit.

    Result

    The connection and credential record is created with specified credentials and connections.

    What to do next

    To use it for the calendar provider, see Configure Microsoft Exchange Online calendar provider.