---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Synchronization Health Dashboard

# Synchronization Health Dashboard {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Synchronization Health Dashboard

The Synchronization Health Dashboard enables users to monitor reservation synchronization, including tracking the number of events and calendar items created.
It is important to note that the Workplace Calendar Synchronization dashboard has been migrated to Workplace Central, and old dashboards will be deprecated for new customers while remaining available for existing customers for a limited time.
Show full answer Show less  

## Key Features

* **Real-time Monitoring:** System administrators and Workplace Calendar Synchronization admins can view the status of events and calendar items.
* **Data Visualizations:** The dashboard includes various visualizations such as total events created today, calendar items generated today, and breakdowns of errors.
* **Access:** Navigate to All \> Workplace Central \> Workplace Dashboards to access the dashboard.

## Key Outcomes

With the Synchronization Health Dashboard, users can:

* Quickly assess the number of events created and calendar items generated on a daily basis.
* Identify and analyze errors in events and calendar items, enabling proactive management.
* Utilize detailed breakdowns to understand trends and issues over the past week or month.  
Use this dashboard to track the reservation synchronization. Monitor number of events
and calendar items created in the application and other details related to them.  
Note:  
The Workplace Calendar Synchronization dashboard is migrated to Workplace Central. You can start using the migrated dashboards from Workplace Central. The out-of-the-box dashboards are also migrated to Workplace Central. Old dashboards are not supported for new Workplace Service Delivery customers. For existing customers, old dashboards are currently available but will be deprecated soon.

For more information about the migrated dashboard, see [Reservation Management dashboard](https://www.servicenow.com/docs/oUSLbKOjXwNmZ57sYiwNFA "Use the Reservation Management dashboard to monitor the reservations and meeting frequency in your organization. On any day, you can view details such as number of reservations, peak meeting times, and number of meetings for different locations.").  
Figure 1. Synchronization health dashboard

To access the Synchronization health dashboard, navigate to AllWorkplace CentralWorkplace Dashboards .

## End user and roles {#workplace-calendar-synchronization-dashboard__section_o5q_451_c4b}

{#workplace-calendar-synchronization-dashboard__table_igp_q51_c4b__entry__3}

| End user and goal | Required role | Benefits |
|-|-|-|
| System administrator and Workplace Calendar Synchronization admin: Needs visibility into the real-time status of the events and calendar items created in the application. | sn_wsd_rsvsync.admin | * View Connection configuration. * View Calendar providers. * Create, manage, and edit a Reservable Sync Configuration. {#workplace-calendar-synchronization-dashboard__ul_wyf_mvp_cnb} |
[Table 1. End user goal and role]

{#workplace-calendar-synchronization-dashboard__table_igp_q51_c4b}

## Data visualizations {#workplace-calendar-synchronization-dashboard__section_gnq_vv1_c4b}

{#workplace-calendar-synchronization-dashboard__table_i4b_xv1_c4b__entry__3}

| Title | Type | Description |
|-|-|-|
| Total events today | Single score ![Single-score icon]() | Number of events created on the current day. |
| Calendar items generated today | Single score ![Single-score icon]() | Number of calendar items generated in the current day. |
| Breakdown calendar items by type | Pie breakdown ![pie breakdown icon]() | Breakdown of the calendar items based on their type |
| Calendar items generated over last 7 days | Step time series![step time series icon]() | Number of calendar items generated in the last 7 days. |
| Events processed over last 7 days | Step time series![step time series icon]() | Number of events processed in the last 7 days. |
| Events that are yet to be processed | Single score ![Single-score icon]() | Number of events that are yet to be processed. |
| Events in error in last 24 hours | Single score ![Single-score icon]() | Number of events generated with errors in the last 24 hours. |
| Breakdown events in error over the last 30 days | Pie breakdown ![pie breakdown icon]() | Breakdown of events generated with errors over the last 30 days. |
| Events in error, unable to be processed by provider over last 30 days | Step time series![step time series icon]() | Number of events generated with errors that could not be processed by provider over the last 30 days. |
| Events in error not sent to provider over last 30 days | Step time series![step time series icon]() | Number of events generated with errors that were not sent to the provider over the last 30 days. |
| List of all events in error state over last 30 days | List | List of all the events that have been in the error state over the last 30 days. |
[Table 2. Data visualization types]

{#workplace-calendar-synchronization-dashboard__table_i4b_xv1_c4b}

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