---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Move management key features and actions

# Move management key features and actions {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Move management key features and actions

The Move management workspace in ServiceNow Workplace Central enables move managers to efficiently fulfill employee move requests by organizing them into move projects.
This centralized workspace allows you to manage and monitor move requests and projects with tools that provide metrics, visualizations, and detailed views, facilitating streamlined coordination and execution of moves.
Show full answer Show less  

## Key Features

* **Move management workspace:** A single interface to create move projects, track move requests, and monitor progress by expected start and due dates.
* **Metrics and visualizations:** Displays key metrics such as number of active projects, move requests, and move tasks. Pie charts visualize planned vs unplanned requests and request states, helping prioritize work.
* **Move project management:** View details like project name, state, planned dates, and assigned user. Supports creating, editing, deleting (unlinking requests), and filtering projects. Projects open in separate tabs for detailed work.
* **Move request management:** Access request details including request number, state, requested user, move dates, and associated project. Supports filtering, refreshing, and editing requests in detailed views.
* **Schedule view for projects:** Enables managing multiple move requests collectively, enhancing efficiency compared to handling individual requests.

## Practical Use for ServiceNow Customers

As a move manager using ServiceNow, you can:

* Group related move requests into projects to better plan and execute workplace moves.
* Use visual metrics and charts to quickly assess the status and prioritization of move requests.
* Manage project and request details directly within the workspace, streamlining communication and updates.
* Create new move projects from existing requests and maintain oversight of multiple projects simultaneously.
* Handle unplanned moves effectively by identifying them through visual indicators and adjusting schedules.

This workspace consolidates move management activities, helping reduce administrative overhead and improve move coordination across your organization.  
As a Move manager, fulfill move requests efficiently by logically grouping them in to move projects using the Workplace Central Move management workspace.

## Move Management workspace {#move-mgmt-views-states-actions__section_kv2_ht5_rxb}

The Move management workspace is a one stop workspace where you can perform multiple actions on a move request raised by an employee or generated from a scenario deployment. The workspace enables you to manage your workload by
creating move projects and monitor these requests by their expected start and due date.  
The workspace has several key features such as move requests-related metrics, visual representation, detailed views, and also the option to create a move project. The Move management displays information in the following categories:

* Move management: Displays metrics of your active move projects, move requests, and move tasks. It also provides a visual representation of the planned and unplanned move requests, states of requests and active projects.
* Create project: Option to create a move project. For more information, refer to [Create a move project from existing move requests](https://www.servicenow.com/docs/RUOhWfkTNCZXM_uhdPWJ~g "As a move manager, create a move project to logically group move requests based on different criteria and fulfill them on priority.").
* Move management: Lists the details of the following:
  * Details of all the move projects with their planned start and end date, their current state, and the assigned user.
  * Details of all the move requests with their current state, the requested move date, the expected start, and the due date.
  {#move-mgmt-views-states-actions__ul_ydb_hv5_rxb}
{#move-mgmt-views-states-actions__ul_szq_355_rxb}

For detailed information about move projects, its features, and various states, refer to [Move project views, actions, and states](https://www.servicenow.com/docs/ms8ErK9dDQzL_o8jL9XXtA "As a move manager, create, track, and work on move projects to fulfill multiple move requests at a time. The move project enables you to work using a schedule view, which is faster than opening individual move requests.").

## Move request metrics {#move-mgmt-views-states-actions__section_wyx_f55_rxb}

As a move manager, you can view the metrics associated with the active projects that are assigned to you, the number of move requests and move tasks. You can select each tile to view more details in a list view. In the Move management metrics section, the following metrics are displayed:

* My active projects: Number of active projects that you're currently working on.
* Move requests: Number of active move requests associated with the active move projects.
* Move tasks: Number of active move tasks created to fulfill the active move requests.
* Planned vs unplanned requests: Visual representation of planned and unplanned move requests in a Pie chart. Unplanned requests are those requests that don't have an Expected start or Due date specified.
* Move requests (pie chart): Visual representation of move request states in a Pie chart.
* My active projects: Visual representation of each move project and the number of cases associated to each project.
{#move-mgmt-views-states-actions__ul_bw4_hw5_rxb}

## Move project details {#move-mgmt-views-states-actions__section_y2j_2z5_rxb}

Under the Move management details section, you can view the details of all the move projects created in the organization. You can view details of the project such as the name of the project, current state, planned start, and end
date and the assigned user. You can select a move project and work on it separately in a different tab.  
At a time, the workspace displays up to five move projects. To view all the move projects, select View all at the end of the list.

* When you select View all, the list is opened in a separate tab where you can view all the move projects created in your organization with their details.
* You can also perform the following actions on the list:
  * Create: Create a move project.
  * Delete: Delete one or more move projects if they're no longer required.  
    Warning:  
    Deleting a project will only remove the project and not delete the move requests associated to it. It unlinks the move requests from the deleted move project.
  * Refresh the list.
  * Edit the column.
  * Add or remove filters.
  * You can select a move project to view the details in a separate tab. On selection, the workplace move project is opened where you can view the project details and also edit any information such as the state if necessary.
  {#move-mgmt-views-states-actions__ul_t3b_11r_z5b}
{#move-mgmt-views-states-actions__ul_xl4_vzq_z5b}

## Move request details {#move-mgmt-views-states-actions__section_irg_h1v_rxb}

Under the Move management details section, you can view the details of all the move requests created in the organization. You can view the details such as the request number, state, requested for user, request move date, expected
start and due date, and the project to which the request is associated. You can select a move request to open it in a different tab.  
At a time, the workspace displays up to five move requests. To view all the move requests, select View all at the end of the list.

* When you select View all, the list is opened in a separate tab where you can view all the move requests created in your organization with their details.
* You can also perform the following actions on the list:
  * Refresh the list.
  * Edit the column.
  * Add or remove filters.
  {#move-mgmt-views-states-actions__ul_vf5_l1v_rxb}
* You can select a move request to view the details in a separate tab. When selected, the workplace move case record is opened where you can view the request details and also edit any information if necessary.
{#move-mgmt-views-states-actions__ul_uf5_l1v_rxb}
* **[Move project views, actions, and states](https://www.servicenow.com/docs/ms8ErK9dDQzL_o8jL9XXtA)**   
  As a move manager, create, track, and work on move projects to fulfill multiple move requests at a time. The move project enables you to work using a schedule view, which is faster than opening individual move requests.

**Related reference**   

* [Components installed with Workplace Central](https://www.servicenow.com/docs/q4c1mBin2tSgc9XIfkmqEg "Several types of components are installed with activation of the Workplace Central application, including tables, user roles, and business rules.")
* [Space Optimization - Key features and actions](https://www.servicenow.com/docs/GBKnmNw4Tg6bQiTUzrRm6A "As a space planner, you can perform multiple scenario-related actions using the Space Optimization module. You can create a scenario using the stack plan and view it on a floor map and make changes directly.")
* [Workplace Central Event planner](https://www.servicenow.com/docs/1NvTT0T~C9U2MtKfk5bF9w "The Workplace Central Event planner is a one-stop workspace where you can check all the reservations requested in your organization at a time.")
* [Scenario and Building - Views, states, settings, and key features](https://www.servicenow.com/docs/nSknqnvctp_zMgufy~nDcQ "Create or view a scenario using a stack plan and a floor map view. Scenario planning enables you to allocate spaces and define user assignments efficiently with different views, simple settings, and several key features.")
* [Space request approvals, states, actions, and key features](https://www.servicenow.com/docs/onZFjhht9wreuMNU1sJ7JA "As a space planner, execute the space allocation requests raised in the organization using the Workplace Central Space Optimization dashboard. Using the Workplace Central Space Optimization dashboard to avoid multiple tasks about checking the availability, allocating spaces manually, and other process involved while space planning.")
* [Case Management - Key features, Actions \& Case details](https://www.servicenow.com/docs/QIikIL2Aj~bKgNH3oBqNwQ "The Workplace Central Case management workspace is an all-in-one workspace using which a case manager can manage hundreds of workplace cases created in the organization.")
* [Schedule Plan details form](https://www.servicenow.com/docs/8zGatt_eZCdkiryHwRo1_Q "The details form helps you select the project and schedule for your schedule plan.")
* [Scenario details form](https://www.servicenow.com/docs/P~B0AHx~Ht3P_YWBxuNTHA "Use the scenario details form to select the scenario owner, location, group by selection, and space selection criteria.")
* [Space Deployment Plan](https://www.servicenow.com/docs/2_NZsFKM7sp5uim2efkpBg "A space deployment plan contains information about how the changes made in the scenario impact the building's spaces.")
* [User Deployment Plan](https://www.servicenow.com/docs/PwizNA4g014oP03nevt3Lw "A user deployment plan contains information about how the changes made in the scenario impact the employees and their workplace locations.")
* [Excel column lengths for move projects](https://www.servicenow.com/docs/99hlH7oa0K5vp4EehZuqXw "The Excel columns must be within the specified length to create a move project.")
* [Move conflicts for projects created via Excel upload](https://www.servicenow.com/docs/rso2WQIAWOR23T_TVkJoLg "Review the conflicts and decide whether you want to resolve or ignore them.")
* [Workplace Task form - Space Assignment task](https://www.servicenow.com/docs/pkFFFu_Gz2Iqnootxs9Aog "The Workplace Task form specifies details to assign a space to a neighborhood.")
* [Neighborhood User Assignment Rule form](https://www.servicenow.com/docs/Lea0S6WePdvzqz1HrWH26A "The Neighborhood User Assignment Rule form specifies conditions based on which users or their profiles must be assigned to the neighborhood.")
* [User Workplace Profile form](https://www.servicenow.com/docs/9mgQUFOr8HeczGj~49DWSQ "The User Workplace Profile form specifies details about an employee like their name, primary location, and allocation.")  
**Related topics**   

* [Workplace Central troubleshooting](https://www.servicenow.com/docs/_HTuaJxLOk7xxUq0lkdetQ "Troubleshoot issues that you face in the Workplace Central application.")