---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Move management key features and actions

# Move management key features and actions {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Move management key features and actions

The Move Management workspace in Workplace Central is designed for Move managers to efficiently organize and manage employee move requests by grouping them into move projects.
This centralized workspace provides tools to create, track, and monitor move projects and requests, helping you streamline move operations and meet expected start and due dates.
Show full answer Show less  

## Key Features

* **Move Management Workspace:** A single interface to handle move requests and projects, offering detailed views, metrics, and visual representations to track progress and status.
* **Move Request Metrics:** Displays essential metrics such as the number of active projects, move requests, and tasks. Visual charts differentiate planned vs. unplanned requests and show the state distribution of move requests.
* **Create and Manage Move Projects:** Allows creation of new move projects from existing requests and provides detailed project information like name, state, planned dates, and assigned users. Projects can be opened for detailed work in separate tabs.
* **Move Project and Request Lists:** Both move projects and requests are displayed with key details, with options to view all records, refresh, filter, edit columns, and perform bulk actions such as creating or deleting projects. Deleting a project unlinks requests but does not delete them.
* **Move Project Views and Actions:** Enables working on move projects using a schedule view for faster management compared to handling individual requests. You can update project states and details as needed.

## Practical Benefits for ServiceNow Customers

Using the Move Management workspace, ServiceNow customers can:

* Efficiently group and manage multiple move requests through projects, reducing administrative overhead.
* Gain real-time visibility into move activities with metrics and visual charts to prioritize and plan resources effectively.
* Quickly create, update, or delete move projects and requests to keep move operations aligned with organizational needs.
* Improve collaboration by opening projects and requests in separate tabs for focused management.
* Leverage schedule views for streamlined project tracking and faster execution of move tasks.

This framework supports optimized workplace moves, enhancing operational efficiency and employee satisfaction during relocations.  
As a Move manager, fulfill move requests efficiently by logically grouping them in to move projects using the Workplace Central Move management workspace.

## Move Management workspace {#move-mgmt-views-states-actions__section_kv2_ht5_rxb}

The Move management workspace is a one stop workspace where you can perform multiple actions on a move request raised by an employee or generated from a scenario deployment. The workspace enables you to manage your workload by
creating move projects and monitor these requests by their expected start and due date.  
The workspace has several key features such as move requests-related metrics, visual representation, detailed views, and also the option to create a move project. The Move management displays information in the following categories:

* Move management: Displays metrics of your active move projects, move requests, and move tasks. It also provides a visual representation of the planned and unplanned move requests, states of requests and active projects.
* Create project: Option to create a move project. For more information, refer to [Create a move project from existing move requests](https://www.servicenow.com/docs/D3EbfMv99yc3BG9txzPIIw "As a move manager, create a move project to logically group move requests based on different criteria and fulfill them on priority.").
* Move management: Lists the details of the following:
  * Details of all the move projects with their planned start and end date, their current state, and the assigned user.
  * Details of all the move requests with their current state, the requested move date, the expected start, and the due date.
  {#move-mgmt-views-states-actions__ul_ydb_hv5_rxb}
{#move-mgmt-views-states-actions__ul_szq_355_rxb}

For detailed information about move projects, its features, and various states, refer to [Move project views, actions, and states](https://www.servicenow.com/docs/vi7VY4GpjpS89oqsMyxIVw "As a move manager, create, track, and work on move projects to fulfill multiple move requests at a time. The move project enables you to work using a schedule view, which is faster than opening individual move requests.").

## Move request metrics {#move-mgmt-views-states-actions__section_wyx_f55_rxb}

As a move manager, you can view the metrics associated with the active projects that are assigned to you, the number of move requests and move tasks. You can select each tile to view more details in a list view. In the Move management metrics section, the following metrics are displayed:

* My active projects: Number of active projects that you're currently working on.
* Move requests: Number of active move requests associated with the active move projects.
* Move tasks: Number of active move tasks created to fulfill the active move requests.
* Planned vs unplanned requests: Visual representation of planned and unplanned move requests in a Pie chart. Unplanned requests are those requests that don't have an Expected start or Due date specified.
* Move requests (pie chart): Visual representation of move request states in a Pie chart.
* My active projects: Visual representation of each move project and the number of cases associated to each project.
{#move-mgmt-views-states-actions__ul_bw4_hw5_rxb}

## Move project details {#move-mgmt-views-states-actions__section_y2j_2z5_rxb}

Under the Move management details section, you can view the details of all the move projects created in the organization. You can view details of the project such as the name of the project, current state, planned start, and end
date and the assigned user. You can select a move project and work on it separately in a different tab.  
At a time, the workspace displays up to five move projects. To view all the move projects, select View all at the end of the list.

* When you select View all, the list is opened in a separate tab where you can view all the move projects created in your organization with their details.
* You can also perform the following actions on the list:
  * Create: Create a move project.
  * Delete: Delete one or more move projects if they're no longer required.  
    Warning:  
    Deleting a project will only remove the project and not delete the move requests associated to it. It unlinks the move requests from the deleted move project.
  * Refresh the list.
  * Edit the column.
  * Add or remove filters.
  * You can select a move project to view the details in a separate tab. On selection, the workplace move project is opened where you can view the project details and also edit any information such as the state if necessary.
  {#move-mgmt-views-states-actions__ul_t3b_11r_z5b}
{#move-mgmt-views-states-actions__ul_xl4_vzq_z5b}

## Move request details {#move-mgmt-views-states-actions__section_irg_h1v_rxb}

Under the Move management details section, you can view the details of all the move requests created in the organization. You can view the details such as the request number, state, requested for user, request move date, expected
start and due date, and the project to which the request is associated. You can select a move request to open it in a different tab.  
At a time, the workspace displays up to five move requests. To view all the move requests, select View all at the end of the list.

* When you select View all, the list is opened in a separate tab where you can view all the move requests created in your organization with their details.
* You can also perform the following actions on the list:
  * Refresh the list.
  * Edit the column.
  * Add or remove filters.
  {#move-mgmt-views-states-actions__ul_vf5_l1v_rxb}
* You can select a move request to view the details in a separate tab. When selected, the workplace move case record is opened where you can view the request details and also edit any information if necessary.
{#move-mgmt-views-states-actions__ul_uf5_l1v_rxb}
* **[Move project views, actions, and states](https://www.servicenow.com/docs/vi7VY4GpjpS89oqsMyxIVw)**   
  As a move manager, create, track, and work on move projects to fulfill multiple move requests at a time. The move project enables you to work using a schedule view, which is faster than opening individual move requests.

**Related reference**   

* [Components installed with Workplace Central](https://www.servicenow.com/docs/7hXdrKf7uWol6ch95UYoBQ "Several types of components are installed with activation of the Workplace Central application, including tables, user roles, and business rules.")
* [Space Optimization - Key features and actions](https://www.servicenow.com/docs/gJ9TWjr4b83BCnfVUd1WlQ "As a space planner, you can perform multiple scenario-related actions using the Space Optimization module. You can create a scenario using the stack plan and view it on a floor map and make changes directly.")
* [Workplace Central Event planner](https://www.servicenow.com/docs/dTu4gFdLzuiPOE1MtQDZMQ "The Workplace Central Event planner is a one-stop workspace where you can check all the reservations requested in your organization at a time.")
* [Scenario and Building - Views, states, settings, and key features](https://www.servicenow.com/docs/xHAxkblaAzYIbbTvXZYE5A "Create or view a scenario using a stack plan and a floor map view. Scenario planning enables you to allocate spaces and define user assignments efficiently with different views, simple settings, and several key features.")
* [Space request approvals, states, actions, and key features](https://www.servicenow.com/docs/h~UDKPswSOCO1jbmeQHNPg "As a space planner, execute the space allocation requests raised in the organization using the Workplace Central Space Optimization dashboard. Using the Workplace Central Space Optimization dashboard to avoid multiple tasks about checking the availability, allocating spaces manually, and other process involved while space planning.")
* [Case Management - Key features, Actions \& Case details](https://www.servicenow.com/docs/KcxejIume2Rh05y6vmJJ1A "The Workplace Central Case management workspace is an all-in-one workspace using which a case manager can manage hundreds of workplace cases created in the organization.")
* [Schedule Plan details form](https://www.servicenow.com/docs/~jwFg_fBFGHkU7eYITOWEQ "The details form helps you select the project and schedule for your schedule plan.")
* [Scenario details form](https://www.servicenow.com/docs/warTVARY9GbDhf64_~KHIw "Use the scenario details form to select the scenario owner, location, group by selection, and space selection criteria.")
* [Space Deployment Plan](https://www.servicenow.com/docs/QTV9EgSQphNNbdBHe5s5mQ "A space deployment plan contains information about how the changes made in the scenario impact the building's spaces.")
* [User Deployment Plan](https://www.servicenow.com/docs/B~UBodI~xk5IM1rnXP6AZg "A user deployment plan contains information about how the changes made in the scenario impact the employees and their workplace locations.")
* [Excel column lengths for move projects](https://www.servicenow.com/docs/pLig3vN5IVRhM7cXyYJgpA "The Excel columns must be within the specified length to create a move project.")
* [Move conflicts for projects created via Excel upload](https://www.servicenow.com/docs/Hs4_rPrXZjs78Kf~Du~kNA "Review the conflicts and decide whether you want to resolve or ignore them.")
* [Workplace Task form - Space Assignment task](https://www.servicenow.com/docs/ZvSB1F3OOUug7tBRncks4w "The Workplace Task form specifies details to assign a space to a neighborhood.")
* [Neighborhood User Assignment Rule form](https://www.servicenow.com/docs/04OIhvcM6YP2JreXBPKz6g "The Neighborhood User Assignment Rule form specifies conditions based on which users or their profiles must be assigned to the neighborhood.")
* [User Workplace Profile form](https://www.servicenow.com/docs/w4GpEAYe8aCpNp617t85uA "The User Workplace Profile form specifies details about an employee like their name, primary location, and allocation.")  
**Related topics**   

* [Workplace Central troubleshooting](https://www.servicenow.com/docs/Lfwh2WUU7OxHaRw6bAccIw "Troubleshoot issues that you face in the Workplace Central application.")
* [Resolving custom variant issues in Workplace Central](https://www.servicenow.com/docs/7rr~gdQaGvhJfSH7_K8GMg "After upgrading Workplace Service Delivery (WSD) to a later release, custom variants created using the legacy application-specific screen collection model no longer display correctly in Workplace Central. Affected variants must be migrated to the new standardized unified screen collection model.")