---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View Facility Assets in Workplace Central

# View Facility Assets in Workplace Central {#ariaid-title1}

Release version: Australia  
Updated May 21, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Facility Assets list to look up an asset and its related cases without leaving Workplace Central.

## Before you begin

Role required: sn_wsd_case.manager

## About this task

A new Facility Assets section has been added to the Lists area of , and Workplace Central, enabling case agents, case managers, and facilities managers to view asset details, associated workplace cases, maintenance cases, and maintenance plan records from within a single
workspace without switching to the Enterprise Asset Management workspace.  
Note:  
The Workplace Maintenance Cases and Workplace Maintenance Plan Records tabs will appear only if the Workplace Maintenance Management (sn_wsd_maintenance) plugin is installed.

## Procedure

1. Navigate to AllWorkplace CentralListsFacility Assets.
2. Select the facility asset record from the list.
3. Select the following tabs to view asset information:  

   Assets
   :   General information about the asset, such as name, type, location, and warranty information.

   Workplace Cases
   :   Displays all workplace cases that have been created for the asset, allowing agents to quickly identify and access related case work.

   Workplace Maintenance Cases
   :   Displays all maintenance cases associated with the asset, providing visibility into service history and ongoing maintenance work.

   Workplace Maintenance Plan Records
   :   Displays all maintenance plans linked to the asset, enabling you to review scheduled or recurring maintenance programs.
**Related concepts**   

* [Managing print case](https://www.servicenow.com/docs/co5TifEsdygx7OnpR4UJAA#manage-print-case "Filter workplace cases using criteria such as Short Description, Workplace Location, or other relevant fields to generate a consolidated report using the Workplace Central Case management workspace.")
* [Manage workplace cases in calendar view in Workplace Central](https://www.servicenow.com/docs/VshBrjdSGtqe12C435tmTA "The Calendar view in Workplace Central enables case managers and case agents to view and manage assigned cases in a color-coded, week-based layout. Cases are organized chronologically by date field and can be filtered, grouped, and navigated by time zone.")
* [Manage workplace cases in List view in Workplace Central](https://www.servicenow.com/docs/EVpziD~Boy_1Bwgxs~s~Eg "The List view tab provides a traditional list view of cases in Workplace Central.")  
**Related tasks**   

* [Manage workplace cases using Case management](https://www.servicenow.com/docs/G7Qr1qXmrllnG8ezIxl7_g "Monitor the workplace cases requested in your organization at any time using the Workplace Central Case management workspace.")
* [Work on a workplace case using Case management](https://www.servicenow.com/docs/RUbWivESWpAkt18OVQZdJg "Update, edit, or resolve a workplace case at any time from a single workspace using the Workplace Central Case management workspace.")
* [Create a workplace service case](https://www.servicenow.com/docs/ztdHVIKyODKNVOj46TFMOg "As a case manager, apart from managing the workplace cases, you can also create a raise workplace service request directly using the Workplace Central Case management workspace.")
* [Create a child case and a child task](https://www.servicenow.com/docs/4SFAPgiIB0ENnAZjtiknzg "As a case manager, to fulfill a case, you can create a child case and also a child task using the workspace.")
* [Print a workplace case](https://www.servicenow.com/docs/S7jFFLW7xeNpOKZCcYbYpg "As a case manager, apart from managing workplace cases, you can also print a workplace case using the Workplace Central Case management workspace.")
* [Cancel or delete a case](https://www.servicenow.com/docs/wQrgQSfzOnmhy0GISNxxGw "As a case manager, cancel a workplace case at any time if it’s no longer required. As an admin, delete a case record completely from the application if it’s no longer required.")

*[\>]: and then