Workplace Central troubleshooting

Troubleshoot issues that you face in the Workplace Central application.

Condition

After transferring Workplace Central data between ServiceNow ServiceNow instances, some data and links are lost.

Remedy

Procedure

1. Navigate to All > System Definition > Fix Scripts.
2. From the Fix Scripts list, select the Load space details table- current state script.
3. On the Fix Script details page, select Run Fix Script.

Related reference

• Components installed with Workplace Central
• Space Optimization - Key features and actions
• Workplace Central Event planner
• Scenario and Building - Views, states, settings, and key features
• Space request approvals, states, actions, and key features
• Move management key features and actions
• Case Management - Key features, Actions & Case details
• Schedule Plan details form
• Scenario details form
• Space Deployment Plan
• User Deployment Plan
• Excel column lengths for move projects
• Move conflicts for projects created via Excel upload
• Workplace Task form - Space Assignment task
• Neighborhood User Assignment Rule form
• User Workplace Profile form