---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Maintenance plan calendar view

# Maintenance plan calendar view {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

After publishing a maintenance plan, the plan opens in a calendar view. The calendar view shows the plan details, maintenance items, schedules, plan records, and maintenance cases for a selected plan record.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllWorkplace Central.
2. Select the Preventative Maintenance tab and select All Plans.
3. Click open an existing plan to view the published maintenance plan in a calendar view.  
   The calendar view page is displayed by default when you publish a maintenance plan.
4. The Overview tab shows a weekly calendar for a selected plan record.  
   Note:  
   The Overview tab currently supports the weekly view and the current system time zone.
5. Click open the Details tab.  
   The Details tab shows the state of the maintenance plan. Changes can be made to the maintenance plan state to reflect whether the maintenance plan is in Draft, In progress, or Active state. Work
   notes can be created but are only visible to a workplace manager or administrator creating the maintenance plan.

   1. Name: Name of the Workplace Maintenance Plan.
   2. Active: Plan is active.
   3. Start date: Start date of the scheduled maintenance plan.
   4. End date: The end date is when the scheduled maintenance plan ends.
   5. Compose:  
      * Comments: Option to add comments for Workplace Managers.
      * Work notes Private: Private work notes.
      {#cal-view-overview__ul_dkx_ncy_bzb}
   6. Activity: Activity initiated on a Workplace maintenance plan.
   7. Schedules: Search for schedules.
   {#cal-view-overview__substeps_ik1_lcy_bzb}
6. Select open the Maintenance items tab to view maintenance items that you added in the plan type (location or asset) field while creating a maintenance plan.  
   1. Select the record number for a maintenance item (for example, SPCE0009004) to view details for the Workplace Core Space form.  
      Floors, spaces, and areas associated for a selected building are displayed as part of the maintenance items.
   2. Case Details panel on the right shows the Workplace Case Management case ID number.  
      * State: Indicates status of a maintenance case.
      * Assigned to: Indicates the user assigned to a workplace maintenance case.
      * Assignment group: Indicates user group assigned to a workplace maintenance plan case.
      {#cal-view-overview__ul_bnn_n3y_bzb}

      For more information, see [Workplace maintenance cases](https://www.servicenow.com/docs/G6dTbOPMPGcKG_6gNGSmAw "The schedule job creates maintenance cases for plan records.").
   {#cal-view-overview__substeps_nr4_vhy_bzb}
7. **Optional:** If you selected Skip Scheduling while creating the plan, you can publish the plan here using the Publish option.  
   Note:  
   The Publish option is not available when you select Skip Scheduling while creation.
8. To view the schedule plan for a maintenance record, click the Schedules tab.  
   You also have the option to create or copy a schedule. For more information, see [Create or copy a maintenance schedule](https://www.servicenow.com/docs/FmoSYtfEX4wgTxUg9UebiQ "After creating a maintenance plan, define a maintenance schedule for a maintenance plan. Define duration or meter-based schedules for your assets or locations on a daily, weekly, monthly, or yearly basis.").
9. Select Plan records.  
   Plan records page shows the following pre-filled values:{#cal-view-overview__table_dbz_qdb_dzb__entry__2}

   | Column | Description |
   |-|-|
   | Name | Schedule name for a maintenance item. |
   | Source ID | The items associated with the maintenance plan record. |
   | Schedule | Link to the schedule details. |
   | Requested due by | Maintenance plan schedule date. |
   | Next run value | The schedule job run time for a maintenance plan record. |
   | Last completion time | Scheduled job run time completion. |
   [Table 1. Plan records]

   {#cal-view-overview__table_dbz_qdb_dzb}
10. Select Maintenance cases tab.  
    The workplace Maintenance cases are created only if the corresponding plan record can pick a template by satisfying a condition in the Workplace Maintenance Service Configuration
    (sn_wsd_maintenance_service_config) table. You can construct any condition on the Workplace Maintenance Service Configuration table, and the template is assigned to a maintenance case when a condition is satisfied.
    For more information, see [Create plan service configuration](https://www.servicenow.com/docs/bsfqPMlLUzpnviTi7fu64A "Configure a plan service to associate workplace services and set scheduling conditions for a plan record.").  
    {#cal-view-overview__table_cfk_4g1_vwb__entry__2}

    | Column | Description |
    |-|-|
    | Number | Case ID for a maintenance case. It is linked to the case details, schedules, and attachments. |
    | Short description | Description of a maintenance plan. |
    | State | Status of a maintenance item. |
    | Scheduled on | The date on which the maintenance case is scheduled to run. |
    | Scheduled value | The value is equal to the time (days) which the schedule is set to run. |
    | Assigned to | The name of the user in the case is assigned to (set by the manager). |
    | Assignment group | The user group assigned to a case and is set by a workplace manager or workplace administrator. |
    | Opened | The date on which the case was opened. |
    [Table 2. Maintenance cases]

    {#cal-view-overview__table_cfk_4g1_vwb}

    A contextual sidebar is available on the right page for Schedules, Case details, and Attachments. You can search for schedules, update case details, and add attachments to workplace maintenance plans.
11. Select Save.
**Previous topic:** [Create and publish maintenance plans](https://www.servicenow.com/docs/lKMQDok5VpbhdGBXYcGq4A "Create a maintenance plan for workplace assets and locations. Associate multiple services to different plan records based on the type of workplace maintenance activity.")  
**Next topic:** [Create or copy a maintenance schedule](https://www.servicenow.com/docs/FmoSYtfEX4wgTxUg9UebiQ "After creating a maintenance plan, define a maintenance schedule for a maintenance plan. Define duration or meter-based schedules for your assets or locations on a daily, weekly, monthly, or yearly basis.")

*[\>]: and then