---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create workplace services

# Create workplace services {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create Workplace services like catering, office supply, parking, or any other service. Associate this service to a default general request template.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllWorkplace Case ManagementWorkplace Services..
2. On the workplace service form, fill in the fields:  
   * Service Name: Name of the workplace service. For example, Workplace cleaning.
   * Case table: Name of the case or request table. Select the Workplace Maintenance Case (sn_wsd_maintenance_case) table.
   * Fulfillment Type: Select Service Activity from the drop-down options.
   * Default Template: Default template for Workplace Maintenance Management. Search for the General maintenance request template using the lookup list icon (![Lookup list icon.]()).
   {#create-workplace-services__ul_hqp_vcn_szb}
3. Select Update.
**Previous topic:** [Workplace planned maintenance scheduled job](https://www.servicenow.com/docs/xHSvzzqLv398WIuddfBx9g "The scheduled Job Workplace Planned Maintenance Nightly Run runs at the configured time and creates maintenance cases. It also pre-creates maintenance cases when the scheduled duration is less than a day.")  
**Next topic:** [Create plan service configuration](https://www.servicenow.com/docs/e3ehZxUyqYzyRuXgNPyxMQ "Configure a plan service to associate workplace services and set scheduling conditions for a plan record.")

*[\>]: and then