--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Components installed with Workplace Reservation Management # Components installed with Workplace Reservation Management {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Several types of components are installed with activation of the Workplace Reservation Management application, including tables, user roles, and business rules. Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US). Demo data is available for this application. ## Roles installed with Workplace Reservation Management {#components-installed-with-wsd-reservation-mgmt__section_wly_yyh_wdb} {#components-installed-with-wsd-reservation-mgmt__table_u1t_gb1_wdb__entry__3} | Role title \[name\] | Description | Contains roles | |-|-|-| | WSD Core Admin \[sn_wsd_core.admin\] | Complete access to Workplace Service Delivery applications. | sn_wsd_rsv.admin | | WSD Admin \[sn_wsd_rsv.admin\] | * Manage Standard services and the location to which they are assigned. * Add standard services. * Add flexible services * Add reservable purposes. * Assign archiving rule. * Create and assign time slots to a reservable module. {#components-installed-with-wsd-reservation-mgmt__ul_hlp_2lw_qlb} | * sn_wsd_rsv.manager * sn_wsd_rsv.dispatcher * sn_wsd_rsv.staff * sn_wsd_core.workplace_user * sn_wsd_rsv.reservation_planner {#components-installed-with-wsd-reservation-mgmt__ul_d3z_p5z_vdb} | | WSD Manager \[sn_wsd_rsv.manager\] | * View all reservations. * View and generate reports. * Manage reservations. {#components-installed-with-wsd-reservation-mgmt__ul_vjv_5fl_kmb} | * sn_wsd_rsv.dispatcher * sn_wsd_rsv.staff * sn_wsd_core.workplace_user * sn_wsd_rsv.reservation_planner {#components-installed-with-wsd-reservation-mgmt__ul_ic2_zfl_kmb} | | WSD Dispatcher \[sn_wsd_rsv.dispatcher\] | View all reservations. | * sn_wsd_rsv.staff * sn_wsd_core.workplace_user {#components-installed-with-wsd-reservation-mgmt__ul_zf3_yml_kmb} | | WSD Staff \[sn_wsd_rsv.staff\] | View all reservations. | sn_wsd_core.workplace_user | | Workplace user \[sn_wsd_core.workplace_user\] | * Create room or desk reservations from the Service Portal for self or on behalf of someone. * View reservations created by them. * View reservations created on behalf of themselves or someone else. * Manage (edit and cancel) reservations created by them. * View private subject of their reservations or reservation created for them. * View reservable items. * View services. {#components-installed-with-wsd-reservation-mgmt__ul_thv_fb4_2mb} | None | | Reservation planner \[sn_wsd_rsv.reservation_planner\] | Plan reservations in Workplace Central Event planner | * sn_wsd_rsv.dispatcher * sn_wsd_rsv.reservation_viewer * sn_wsd_case.bypass_services_limitationReservation planner and space planners are allowed to ignore or bypass the Reservable module configuration settings. For more information, see [Allow Event planners to handle reservations with more flexibility](https://www.servicenow.com/docs/i9f~CBB2pNTDlgnDwtA3Ag "Reservation planners can bypass or overrule certain settings in the Reservable module while moving a reservation to another location in the Event planner Scheduled View."). * sn_wsd_rsv.bypass_module_validation {#components-installed-with-wsd-reservation-mgmt__ul_szv_z13_vyb} | | Reservation viewer \[sn_wsd_rsv.reservation_viewer\] | View reservations inWorkplace Central Event planner. | * sn_wsd_core.workplace_user * sn_wsd_central.workplace_analytics_user {#components-installed-with-wsd-reservation-mgmt__ul_pv2_hb3_vyb} | [Table 1. Roles installed with Workplace Reservation Management] {#components-installed-with-wsd-reservation-mgmt__table_u1t_gb1_wdb} ## Tables installed with Workplace Reservation Management {#components-installed-with-wsd-reservation-mgmt__section_s1x_dzh_wdb} {#components-installed-with-wsd-reservation-mgmt__table_fbz_45z_vdb__entry__2} | Table | Description | |-|-| | User Space Suggestions \[sn_wsd_core_user_space_suggestions\] | Retrieves user preferred space suggestions for employees having a workplace user profile. Make sure that Workplace Concierge is installed. For more information, see [User Space Suggestions](https://www.servicenow.com/docs/c4uxTiA3pASQo~jgOg8PYQ "Employee recommended workspace suggestions are cached in the User Space Suggestions (sn_wsd_core_user_space_suggestions) table record. This table gets automatically updated when employees use the workplace preferences option to update their reservations, workplace services, presence and collaborators information. Application uses this cached data while proposing a workspace suggestion to an employee."). | | Space Suggestion Configuration \[sn_wsd_core_space_suggestion_configuration\] | Retreives user preferrences from the space suggestion configuration table. Make sure that Workplace Concierge is installed. Admin can specify the configuration and the space logic that needs to be considered while suggesting workplace locations, preferred collaborators, and workplace services to an employee. For more information, see [Space suggestion Configuration](https://www.servicenow.com/docs/YaeG266sK4AcBm0ycFYI8Q "Administrators can configure space suggestions for employees to help employees reserve their preferred workspace. Employees can reserve a workspace based on their preferences using the Workplace Service Delivery for Mobile app. Workplace suggestions for an employee are derived from employee presence data, location preferences, employee's favorite workspaces, past and future reservation data, preferred collaborators, and standard services."). Note: Make sure only one record exist for each preference type. | | Reservable Module \[sn_wsd_rsv_reservable_module\] | Extends the Application File table. Stores information about items that can be reserved. | | Workplace Reservation \[sn_wsd_rsv_reservation\] | Extends the Reservation \[sn_wsd_core_reservation\] table. Stores information about reservations. Note: A new column Auto Conflict Resolution state is added to this table for indicating auto resolution states: 1. In progress: Process of resolving auto-conflicts is in progress. 2. Automaically resolved: Application automatically resolves the conflicted reservations. 3. Not resolved: Reservation events that the system could not resolve automatically. 4. Manually resolved: Users need to manually resolve the recurring reservation conflicts. 5. Partially resolved: Reservation conflicts which the system was not able resolve fully. 6. All resolved: All recurring reservations are successfully resolved. {#components-installed-with-wsd-reservation-mgmt__ol_d4c_whn_1vb} | | Standard Service \[sn_wsd_rsv_standard_service\] | Stores information about standard services. | | Workplace rooms \[sn_wsd_core_room_list\] | Extends the Space \[sn_wsd_core_space\] table. It holds the reservable items of a room that are available to reserve. | | Reservable purpose \[sn_wsd_rsv_reservable_purpose\] | Stores information about reservable purposes added to Workplace spaces and Workplace Rooms. | | Extra service \[sn_wsd_rsv_extra_service\] | Stores information about extra services requested by employee while making a reservation. | | Reservable Time Slot \[sn_wsd_rsv_time_slot_list\] | Stores information about the time slots. | | Reservable View \[sn_wsd_rsv_reservable_view\] | Stores information about the reservable views. | | Reservation path \[sn_wsd_rsv_reservation_path\] | Stores information about all the reservation paths. | | Reservable Module View Configurations \[sn_wsd_rsv_m2m_reservable_module_view_configuration\] | Stores informations about the views that are displayed on the search page and their order. | | Reservation recording \[sn_wsd_rsv_reservation_recording\] | Store information about all the reservation recordings. Note: If WSD: Archive old reservations archival rule is applied, then Reservation recording\[sn_wsd_rsv_reservation_recording\] table is also archived. For more information, see [Apply the archive rule](https://www.servicenow.com/docs/m06sYBRCRgDlcBMSY6j_3Q "Apply the archival policy for Workplace Core to archive old table records."). | | Layout \[sn_wsd_rsv_layout\] | Stores information about all the reservation layouts. | | Location Layout \[sn_wsd_rsv_m2m_location_layout\] | Stores information about the layouts if a location such as carrier, round and more. | | Reservable Module Workplace Location \[sn_wsd_rsv_m2m_reservable_module_workplace_location\] | Stores information about all the workplace locations assigned to a reservable module. | | Virtual Meeting Provider \[sn_wsd_rsv_virtual_meeting_provider\] | Stores information about all the virtual meeting providers configured in the application. | | Reservation Invitee \[sn_wsd_rsv_m2m_reservation_invitee\] | Stores information about all the reservation invitees. Note: If WSD: Archive old reservations archival rule is applied then Reservation invitee\[sn_wsd_rsv_m2m_reservation_invitee\] table is also archived. For more information, see [Apply the archive rule](https://www.servicenow.com/docs/m06sYBRCRgDlcBMSY6j_3Q "Apply the archival policy for Workplace Core to archive old table records."). | | Location Standard Service \[sn_wsd_rsv_m2m_location_standard_service\] | Stores information about all the standard services added to a workplace location. | | Location Reservable Purpose \[sn_wsd_rsv_m2m_location_reservable_purpose\] | Stores information about reservable purposes added to workplace locations. | | Reservable Module User Criteria \[sn_wsd_rsv_m2m_reservable_module_user_criteria\] | Stores information about which users or groups have access to a reservable module. | | Reservable Module Time Slot \[sn_wsd_rsv_m2m_reservable_module_time_slot\] | Stores information about all the time slots of Quick Reservation Widget. | [Table 2. Tables installed with Workplace Reservation Management] {#components-installed-with-wsd-reservation-mgmt__table_fbz_45z_vdb} **Related concepts** * [Workplace Reservation Management - Field descriptions](https://www.servicenow.com/docs/Yi8WFQy6TkC4WLyw1nIYSQ "Find the field descriptions of forms used in the Workplace Reservation Management application.") * [Reservable module derivation logic for Space details](https://www.servicenow.com/docs/gqexkwwR7A1WtQhRLy89bg "While selecting a reservable module from the Space details page, system identifies the reservable module based on the derivation logic.") **Related reference** * [Properties installed with Workplace Reservation Management](https://www.servicenow.com/docs/5aHYHdk6riXC2qjL0TOpFQ "Properties available with Workplace Reservation Management.") * [Proximity calculation when browsing near a person](https://www.servicenow.com/docs/ftcgwdDaOtl~J5KsAm2NMQ "When an employee searches for a space near a person using the Browse near a person option, the workplace locations are displayed based on the closest proximity.") * [Mobile push notifications for workplace reservations](https://www.servicenow.com/docs/TyqVOFB6UnX9fVsSXSUE8A "As a workplace admin, you can configure push notifications that you want to send to an employee on their mobile devices to alert them about important events and enable them to perform an action.") * [Location privacy settings and impact](https://www.servicenow.com/docs/O1pw8rNAGw7Y8uu6kbHGxA "Set location privacy on workplace reservations and workplace profiles in your organization. Implement privacy throughout the organization or only on a building using the Workplace Service Delivery location privacy settings.") * [Additional details record producer - Mapping Variable types and limitations](https://www.servicenow.com/docs/3qwyY1gtO9OsoVjLMmcfdA "When you create a record producer to configure additional details on a reservation form, the variables types and column type must be set differently. In case of reservations, the record producer supports only a few UI policies and client scripts.")