---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Download an iCalendar for a reservation

# Download an iCalendar for a reservation {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add the reservation to your office calendar by downloading the iCalendar of the
reservation.

## Before you begin

You can download an iCalendar only if your organization has enabled the configuration on the reserved workplace item.

Role required:
sn_wsd_core.workplace_user

## About this task

Download an iCalendar of a reservation directly from the Reservation summary page. After you download the iCalendar, an .ics file is generated which opens a meeting appointment window directly in your calendar provider application. You can review the details and save to add the appointment to your calendar.

For example, assume that your calendar provider is Microsoft Outlook.
After you download an iCalendar of a reservation, the iCalendar opens a new meeting
appointment window directly in Microsoft Outlook. You can view the details and click
Save and close to add the reservation to your
calendar.

## Procedure

1. Navigate to My Reservations page from any of the following starting points.

   | Location | Steps |
   | From the application navigator | Navigate to Workplace Reservation ManagementPortalMy Reservations. |
   | Employee Center | 1. Navigate to Employee Center (AllSelf-ServiceEmployee Center). On the home page, navigate to WorkplaceBrowse all Workplace and select the workplace service. Note: You can also submit a request from 2. Open My reservations, and do one of the following: 1. Click ReservationsMy reservations 2. Select Open my reservation list from the Workplace services catalog, and do the following: 1. Select CatalogBrowse by categoriesWorkplace Services Catalog Note: If there are multiple catalogs configured on the portal, then go to the Catalogs list and select Workplace Services Catalog. 2. Select Reservation ManagementOpen my reservation list. {#generate-ical__ol_mph_3tf_knb} {#generate-ical__ol_v5t_h5f_knb} {#generate-ical__ol_jwh_shl_cnb} |
   |-|-|

   {#generate-ical__choicetable_prt_yr3_smb}  
   The My Reservations page opens in a new tab.
2. Click the reservation for which you want to download an iCalendar.
3. Click Actions.
4. Select Download iCalendar.  
   An .ics file is downloaded.
5. Open the downloaded .ics file.  
   The .ics file opens an appointment window directly in your calendar. For example, if you are using Microsoft Outlook, when you open the .ics file, an appointment window opens directly in Outlook.
6. Review the reservation details if required.
7. Save the reservation.

## Result

The reservation is added to your calendar.
**Related tasks**   

* [Create a reservation](https://www.servicenow.com/docs/LBkfqMjl97bJJBIqLj9nug "Create reservations across multiple buildings, campuses, neighborhoods, or sites. Create a reservation spanning across multiple days. Add attendees or visitors to a reservation. Synchronize reservation details and resolve conflicts when scheduling recurring reservation events. Add workplace services (room configurations, catering, and so on) to your reservation.")
* [Add invitees as collaborators and create a reservation](https://www.servicenow.com/docs/XDpjbIqT1kk0yWypW63JOA "Employee can add their colleagues as collaborators while making a reservation. Employees can view availability of their colleagues on the reservation portal search page while making a reservation to find an available space.")
* [Auto-resolve recurring reservations](https://www.servicenow.com/docs/B8U8Li63I7_XGuwXIU~DYw "While making a recurring reservation, only the availability of the first occurrence is checked. It’s possible that a future occurrence of the meeting may run into conflicts. To avoid such conflicts, while scheduling a recurring reservation, the Workplace Reservation Management application tries to auto-resolve any recurring conflicts.")
* [Set a location as favorite using the Space details page](https://www.servicenow.com/docs/001ubWYpjE9seabDujOp2w "Mark your most reserved workplace location as favorite in the Workplace Service Portal. Once the location is set as favorite, it is displayed first whenever you search for locations to make a reservation.")
* [Reserve a space near your colleague](https://www.servicenow.com/docs/L19xVLd4qgYuvQbpAcA~GQ "Make a workplace reservation and reserve a space near your team member or a colleague.")
* [Create a multi-day reservation](https://www.servicenow.com/docs/34QIMTh3g8roLFoByLyXdw "Workplace users can now reserve a space covering multiple days. Employees can reserve a space that spans across multiple days.")
* [Create multi-building reservations](https://www.servicenow.com/docs/ZefbJNLe~eY8uDpnqAE2zQ "Reserve multiple spaces spanning across multiple buildings in different timezone. Create multi-building reservations for the same date and time in a single reservation.")
* [Create neighborhood reservations](https://www.servicenow.com/docs/FJNmnWQiImwiBl0nHiOJzQ "Reserve neighborhood spaces using Advanced reservation.")
* [Create reservation for multiple workplace items](https://www.servicenow.com/docs/4UlIof51PqYOsO8DpT6ItQ "Reserve multiple workplace items for the same date and time in a single reservation.")
* [Enable shift-based reservation](https://www.servicenow.com/docs/sUbI6XvUMLn~1a9Mfg1xbg "As an admin, enable employees to reserve a workplace item for a shift. Configure the spaces that can be reserved for a shift. Specify the users who can make shift-based reservation.")
* [Create a reservation along with a shared reservation](https://www.servicenow.com/docs/msEiHhbsss1p1LBKXIvVeg "Reserve a workplace near to your co-worker using their shared reservation details.")
* [Create a reservation including a virtual meeting link](https://www.servicenow.com/docs/1fLzmj2aSDwlyMno2AqI0Q "Enable employees who are located outside the office to join a reservation by using a virtual meeting link. A virtual meeting link is created for an employee selected in \"On behalf of\".")
* [Create a shift reservation](https://www.servicenow.com/docs/ikR~LMAvxBX7iCdlL_rnlA "Reserve a workplace item for a shift. Create a single reservation or a recurring reservation for the same shift.")
* [Create a group reservation](https://www.servicenow.com/docs/8JlpIX~eDfQ0YZlGxIGSqw "Reserve multiple spaces for different users in a single group reservation.")
* [Share, modify, or cancel a reservation](https://www.servicenow.com/docs/Q~jQy9nLQCyOFVI9ImW~cw "You can view, modify (update), or cancel a reservation. Update the reserved workplace item or the date and time for a reservation.")
* [Reserve a workplace using the Quick Reservation widget](https://www.servicenow.com/docs/syRM81Wfgxkw2thFD_DjVg "Reserve a workplace quickly by using the Quick Reservation widget in the Workplace Service Portal. The widget enables you to select from a list of available time slots instead of specifying the start and end times.")

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