Mobile push notifications for workplace reservations

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Mobile Push Notifications for Workplace Reservations

    Mobile push notifications allow workplace admins to alert employees on their mobile devices about key events related to workplace reservations. These notifications enable timely actions such as checking in or out of reservations.

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    Key Features

    • Push notifications are contingent on organizational settings and specific plugins, namely Workplace Reservation Management and Workplace Service Delivery for Mobile version 1.5.1 or later.
    • Notifications are sent for various events including reservation creation, updates, check-in, and check-out reminders.
    • Scheduled jobs manage the timing of notifications, leveraging specific system properties for check-in reminders and upcoming event alerts.
    • Notifications are available in English and are compatible with both iOS and Android devices.

    Key Outcomes

    • Employees receive actionable notifications to facilitate timely check-ins and check-outs.
    • Notifications help prevent missed reservations and cancellations due to check-in delays.
    • Immediate access to reservation details directly from notifications enhances user experience and efficiency.

    As a workplace admin, you can configure push notifications that you want to send to an employee on their mobile devices to alert them about important events and enable them to perform an action.

    To configure mobile push notifications, refer to Mobile push notifications.

    As an employee, to receive push notifications, you must have the following:
    • Push notifications are enabled by your organization.
    • Following plugins:
      • Workplace Reservation Management
      • Workplace Service Delivery for Mobile version 1.5.1.

        Workplace Service Delivery for Mobile version 1.5.1 supports the Tokyo family release. If you are using Workplace Service Delivery for Mobile version 1.3.4 or earlier versions, it is not possible to receive any push notifications.

    • You must be logged in on your mobile.

    Push notifications are sent for events such as, when a reservation is created or updated on your behalf, or when a reservation is required to check in or check out.

    • The push notifications are triggered by the following scheduled jobs when there are any upcoming events.
      • Check-in/out reminder: The schedules job runs periodically and sends out notifications regarding upcoming reservation check in and check out. The scheduled jobs uses the sn_wsd_rsv.time_before_check_in_out_reminder and sn_wsd_rsv.time_when_reservation_cancelled_without_check_in system properties for the time intervals.
      • Trigger mobile push notifications for upcoming reservation events: The schedules job runs periodically and sends out notifications regarding upcoming reservation events.
    • The system also sends actionable push notifications with actions such as Check-In and Check-Out to the mobile devices.
    • Notifications are sent in English.
    • Push notifications are sent on iOS and Android mobile devices.

    Push notifications scenarios

    As an employee, you will receive push notification for the following scenarios:

    Reservation is ready for check in
    An actionable push notification is received that you can check in the reservation. You can check in the reservation directly from the notification by selecting the Check-In option. After the selection, the reservation is checked in and you are navigated to the reservation details page.
    Reservation check in about to start in a few minutes
    Push notification is received that you can check in the reservation in a few minutes.
    Reservation is created for you by someone
    Push notification is received that a reservation is created for you by someone on your behalf.
    Reservation about to start
    Push notification is received that the reservation is about to start.
    Reservation cancelled due to check in delay
    Push notification is received that the reservation is cancelled as it was not checked in on time.
    Reservation created for you by someone is updated
    Push notification is received that the reservation made on your behalf by someone has been updated.
    Reservation about to end
    Push notification is received that the reservation is about to end.
    Reservation is ready for check out
    An actionable push notification is received that you can check out the reservation. You can check out the reservation directly from the notification by selecting the Check-Out option. After the selection, the reservation is checked out and you are navigated to the reservation details page.
    Reservation started but pending check in
    Push notification is received that you are yet to check in the reservation even after the reservation start time.
    Reservation ended but pending check out
    Push notification is received that you are yet to check out the reservation even after the reservation time has started.