---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Install Workplace Visitor Management

# Install Workplace Visitor Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install the Workplace Visitor Management application from ServiceNow Store applications. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html). {#install-workplace-visitor-mgmt__install-portfolio-planning-info}

## Before you begin

Complete the following setup instructions.

1. Navigate to Subscription ManagementSubscriptions in your instance. The list displays the subscriptions that your organization has purchased.
2. Verify that the following plugins are activated:
   * Workplace Core (sn_wsd_core) minimum version 2.0.3.
   * Workplace Visitor Management (sn_wsd_visitor)
   {#install-workplace-visitor-mgmt__ul_bxr_yj5_fnb}

{#install-workplace-visitor-mgmt__ol_b3w_wj5_fnb}

Role required: admin  
Use the following details when required:

* Name of the application: Workplace Visitor Management
* ID of the application: sn_wsd_visitor
{#install-workplace-visitor-mgmt__ul_x31_cc2_tmb}

## Procedure

1. Navigate to System ApplicationsAll Available ApplicationsAll. {#install-workplace-visitor-mgmt__step_activate_plugin_wsd}
{#install-workplace-visitor-mgmt__step_activate_plugin_wsd}
2. Find the application using the filter criteria and search bar.  
   Search for the application by its name (Workplace Visitor Management) or ID (sn_wsd_visitor). If you cannot find the application, you may have to request it from ServiceNow store.
3. Click Install. {#install-workplace-visitor-mgmt__step-install-store-app}
{#install-workplace-visitor-mgmt__step-install-store-app}
4. In the Application installation dialog box, review the application dependencies.  
   Dependent plugins and applications are listed if they will be installed, are currently installed, or need to be installed. If there are any plugins or applications that need to be installed, you must
   install them before you can install Workplace Visitor Management.{#install-workplace-visitor-mgmt__p_pnh_nfg_h1c}
   {#install-workplace-visitor-mgmt__step-review-dependencies}
{#install-workplace-visitor-mgmt__step-review-dependencies}
5. **Optional:** If demo data is available and you want to install it, click Load demo data.  
   Demo data comprises sample records that describe application features for common use cases. Load demo data when you first install the application on a development or test instance.{#install-workplace-visitor-mgmt__p_qnh_nfg_h1c}  
   Important:  
   If you don't load the demo data during installation, it's unavailable to load later. {#install-workplace-visitor-mgmt__step-load-demo-data}
{#install-workplace-visitor-mgmt__step-load-demo-data}
6. Click Install. {#install-workplace-visitor-mgmt__step-install-end}
{#install-workplace-visitor-mgmt__step-install-end}{#install-workplace-visitor-mgmt__steps_vb1_fyr_cnb}
**Related concepts**   

* [Configuring Workplace Visitor Management for Workplace Services Kiosk](https://www.servicenow.com/docs/dX3qRiJvA0kiaWNeOHSJ~w "You can configure pages, check-in flows, check-out flows to integrate Workplace Visitor Management with the Workplace Services Kiosk.")  
**Related tasks**   

* [Create a visitor policy](https://www.servicenow.com/docs/d_PxG7MzrwkoFkEB4xBNUw "Define a policy that must be accepted by a visitor prior to their arrival. Send email notification to the visitor about the policy and enable them to accept the policy by replying to the email​.")
* [Create a record producer for visitor management](https://www.servicenow.com/docs/RrFTtLz8CtCxuA7iyGgGtA "Make visitor-related services available to employees as a self-service option. Create a record producer to display these services as catalog items in the Workplace Services catalog.")
* [Configure a visitor type](https://www.servicenow.com/docs/jMovxkKzYCk9v8ty4rrvnw "Create a visitor type that can be used to categorize visitors for your hosts or reception staff.")
* [Configure visit requirements](https://www.servicenow.com/docs/I75pEG_X7FJjh5Gram0AkQ "Configure requirements that visitors must fulfill for their visit to your organization.")
* [Create a visitor badge template](https://www.servicenow.com/docs/1scs3aoOJevzxSS~rwmY5g "Create an HTML template that can be used to print badges for your workplace locations.")  
**Related reference**   

* [Quick start test for Workplace Visitor Management](https://www.servicenow.com/docs/3agloaK0y02C73p6jnI_6g "Validate Workplace Visitor Management after any configuration change such as an upgrade or after developing a functionality. Copy and customize these quick start test when using your instance-specific data.")

*[\>]: and then