---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Workplace Visitor Management

# Workplace Visitor Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Welcome your guests and off-site employees with a smoother, more hassle-free experience. Use ServiceNow® Workplace Visitor Management to optimize your front-desk operations and welcome your guests and off-site employees. You can register visitors as well as pre-plan what they will require.

## Get started {#workplace-visitor-mgmt-feat__section_hv2_5rb_qtb}

|-|-|-|
| [Explore Learn about Workplace Visitor Management concepts and features.](https://www.servicenow.com/docs/V07ZL9f~J1psGfkpN6re3A "Welcome your guests and off-site employees with a smoother, more hassle-free experience. Use ServiceNow Workplace Visitor Management to optimize your front-desk operations and welcome your guests and off-site employees. You can register visitors as well as pre-plan what they will require.") | [Configure Configure the application and setup the visitor-related settings.](https://www.servicenow.com/docs/AnkRov3cqINOns2Na3iktg "Install the Workplace Visitor Management application and configure visitor registrations related settings.") | [Register ![Register]() Register visitors such as colleagues or external guests before their arrival.](wm1KIlJ~qFxYvhgIfjKJBg "Submit a visitor registration to register your invitees before their visit to the organization. As a visitor, accept or decline visitor policies based on your preference.") |
| [Manage Manage visitor registrations.](https://www.servicenow.com/docs/Y6n0pblxvFUyzzFYax1B5w "As an admin and as a reception staff, you can track visitor registrations and update their status while the visitors are on the premises.") | [Analytics and Reporting Solutions Coordinate work and improve processes with dashboards and reports.](https://www.servicenow.com/docs/vUTTDjbza6VUdz9HUVlv6A "Monitor the status of visitor registrations made in your organization.") | [Reference Get details about components like fields, tables, and properties.](https://www.servicenow.com/docs/X07Sw_LyBMJESPcV11gz_w "Learn more about the role, tables and system properties installed with the Workplace Visitor Management application.") |
[ ]

{#workplace-visitor-mgmt-feat__table_s3z_wrb_qtb}

## Additional resources {#workplace-visitor-mgmt-feat__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
{#workplace-visitor-mgmt-feat__ul_ahs_c3m_3hc}