---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://www.servicenow.com/docs/r/environmental-social-governance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Integrating Operational Sustainability Management (formerly ESG) with Advanced risk assessment

# Integrating Operational Sustainability Management (formerly ESG) with Advanced risk assessment {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Operational Sustainability Risk Management capability enables you to assess and evaluate operational sustainability risks for businesses. This capability is an integration of Operational Sustainability Management with Advanced risk assessment. To use the risk assessment feature, you must install and activate the sn_esg_risk_mgmt plugin.

The Advanced risk assessment feature enables you to integrate risk assessment as part of your overall decision-making process.

Risk assessment is of two types: Quantitative and qualitative. Qualitative risk assessments rely on the assessor's perceptions of the probability and impact of a risk. If the method is purely qualitative, then the ratings are based on
the list values such as high, medium, or low. In this case, the risk scores do not roll up. Because this method has minimal mathematical dependency, qualitative risk assessment is easy and quick to perform. This method also enables an
organization to take advantage of the assessor's knowledge of the process or asset that is being assessed. Users who are new to risk assessments usually use qualitative assessment. A quantitative risk assessment focuses on data that
is fact-based, measurable, and highly mathematical. In a quantitative risk rating that uses advanced simulation techniques, the risk is quantified in purely numerical terms.

The Operational Sustainability Risk Management application provides both types of risk assessments and is employed for assessing both entities and material topics. Object-based assessments focus on material topics, while risk-based assessments are
applied to entities. The resulting risk assessment scores are then aggregated for risk-based assessments. Object-based assessment allows for evaluating risks on ServiceNow records or objects even in the absence of a comprehensive GRC setup for entities, risk statements, controls, and so on. An example of object assessment involves assessing change management or
assessing a citation. For a more in-depth exploration of Advanced risk assessments, refer to the [Advanced Risk Assessment](https://www.servicenow.com/docs/access?context=advanced-risk-assessment&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) documentation.

To learn about the roles are installed with the sn_esg_risk_mgmt plugin, refer to [Components installed with Operational Sustainability Management (formerly ESG Management)](https://www.servicenow.com/docs/~jcb4pzx_4_MeySdpv5NuA "Several types of components such as roles, tables, and properties are installed with the Operational Sustainability Management application and the GRC: Metrics application.").
* **[Workflow of Operational Sustainability Risk Management](https://www.servicenow.com/docs/KdBrfGGEI5uz3zZZaJIIug)**   
  To perform risk assessments for your material topics and your entities, the ESG administrator, the ESG risk manager, and the ESG data owner must perform a set of defined steps.
* **[Configure a risk assessment methodology](https://www.servicenow.com/docs/CgZpZG3I9EQPXcA1QSXVNQ)**   
  Configure the risk assessment methodologies (RAMs) that are provided by default. A RAM is a configuration or a record in the risk assessment engine.
* **[Create a risk assessment scope and initiate an assessment](https://www.servicenow.com/docs/PdmgKEdIHpQI9Dq8QwYzcg)**   
  Create a risk assessment scope to define and identify risks for an entity. Identify assessors and approvers for assessments and define the frequency of assessments. After creating the scope, initiate the risk assessments.
* **[Initiate risk assessments on material topics](https://www.servicenow.com/docs/wtZt1_gdUK~OAggFUiV1rg)**   
  Assess the risks to your material topics by initiating a risk assessment and sending it to the owner of the material topic.
* **[Respond to a risk assessment](https://www.servicenow.com/docs/nlXhNxTqwUCY_Bje8KJqYg)**   
  Conduct risk assessments to assess risks in the Operational Sustainability Management application.