---
sourceDocument: Brazil Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://www.servicenow.com/docs/r/environmental-social-governance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Supporting information

# Supporting information for ServiceNow Otto for Operational Sustainability Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Get a quick overview of the important information that is related to the ServiceNow Otto for Operational Sustainability application.

## Supported versions {#supporting-information-for-now-assist-for-esg__section_nw3_cfz_ngc}

ServiceNow Otto for Operational Sustainability is supported starting from the Yokohama patch 6 release.

## Supported user interfaces {#supporting-information-for-now-assist-for-esg__section_fpz_2pt_sgc}

The ServiceNow Otto for Operational Sustainability application skill Document Intelligence for Utility Invoices can be accessed on Operational Sustainability Workspace.

## Application information {#supporting-information-for-now-assist-for-esg__section_npr_ffz_ngc}

Activate the ServiceNow Otto for Operational Sustainability store app Environmental, Social, Governance Management and ServiceNow Otto for Operational Sustainability plugin (com.sn_esg_gen_ai) to use the skills and agentic workflows.  
This store app has the following dependencies:

* Now Assist Platform
* Environmental, Social, Governance Management
{#supporting-information-for-now-assist-for-esg__ul_vlt_c2j_d2c}

For more information, see [Configure ServiceNow Otto for Operational Sustainability (formerly ESG)](https://www.servicenow.com/docs/JdxQFMkaEYiP72VHQgtm9A "If you have the admin role, you can configure the ServiceNow Otto for Operational Sustainability application so that your users can use the generative AI skills in the Operational Sustainability Workspace.").