Managing appointments as a customer

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Manage appointments for a service from either the Customer or the Consumer Service Portal.

    Customers can book, reschedule, or cancel appointments. Booking an appointment from the portal creates a work order for the selected service. Customers can also book appointments for existing work order or work order task from either the Customer or the Consumer Service Portal.